Solutions Consultant II (R-19797)

About the role

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. The Solutions Consulting (SC) function drives Dun & Bradstreet solutions in North America that address the unique challenges our customers face and align strategically to their core business and financial objectives to ensure strong economic value results from the partnership. The SC function starts after case assignment of a qualified sales-initiated opportunity to help sales move the opportunity forward with the goal of increasing revenue, shortening the sales cycle, increasing retention rates, and increasing brand awareness in the industry.

Responsibilities

• Act as a trusted solutions advisor to sales teams and their clients, helping to understand the clients' core needs, pain points, business, and technical requirements to recommend the most impactful approach leveraging the products in the assigned portfolio.
• Consult on the bigger picture versus just answering questions or RFPs.
• Drive successful sales engagements and ensure our solutions align seamlessly with the client’s business objectives.
• Work on prescriptive ROI models for the customer and assist in gathering client requirements and understanding their business needs.
• Assist sales in developing solution proposals, outlining how our products can address specific challenges and add economic value to the client’s business.
• Conduct engaging and persuasive executive/decision-maker conversations to showcase the capabilities and benefits of our solutions; adapt conversations and presentations to different audiences and address specific use cases effectively.
• Assist when sales presents on product demonstrations, when needed.
• Collaborate with sales and client success to participate in strategic client meetings.
• Work closely with all internal teams to ensure proper transfer of key business objectives to align with long-term KPIs and broader success criteria the client expects from the partnership.
• Effectively navigate the matrix, bringing in the proper experts as needed to support the client proposal (Solutions Architects, Analytic Advisors, Product, etc.).
• Continuously expand expertise in products and solutions, stay up to date with the latest advancements in the markets, industries, and verticals you support.
• Share knowledge with the sales team, product team, and other key stakeholders to enhance the collective understanding of our solutions; understand and articulate the differences in competitive solutions.
• Be an industry expert; participate in industry events (conferences, trade shows, client events, etc.) to support our positions as industry and thought leaders.
• Collaborate with the Sales, Product, and Marketing teams in creating sales collateral, solution documentation, and RFP responses.
• Create a continuous loop of ongoing sales training.
• Work with sales and clients to identify potential opportunities for testimonials, white papers, and/or case studies; execute on these with marketing and sales.
• Be the voice of the customer for product improvements and feedback.

Requirements

• Bachelor’s degree required plus a minimum of 12 years of prior experience in selling new solutions to clients and generating significant revenue growth, proven by a track record in a similar environment.
• Experience selling data, technology, and services preferred.
• Proven experience as a Subject Matter Expert (SME), Solution Engineer, Sales Engineer, Sales, Client Success, or Practitioner (risk manager, compliance, marketing, supply chain, vendor management, etc.).
• Strong understanding of data architectures, software development principles, cloud computing, APIs, and IT infrastructure.
• Strong presentation and communication skills, with the ability to convey complex technical concepts to non-technical audiences, including executive-level stakeholders.
• Strong management skills ensuring the opportunity progresses through the sales cycle.
• Ability to build strong relationships with clients and internal teams, fostering a collaborative working environment.
• Problem-solving and analytical mindset capable of identifying and resolving technical challenges effectively.
• Familiarity with relevant programming languages, databases, and enterprise software.
• Ownership mindset in everything you do; be a problem solver, be curious, and be proactive in seeking ways to collaborate and connect with people and teams to drive success.
• Continuous growth mindset, keeping learning through social experiences and relationships with stakeholders, experts, colleagues, and mentors, as well as broadening competencies through structural courses and programs.
• Willingness to travel occasionally for client meetings and industry events (expected travel at least 25%).

Physical Requirements

• Ability to sit, speak, and operate a telephone and/or computer for long periods of time.
• Ability to handle pressure, stressful conditions, and conflict resolution.
• Ability to work day, evening, and/or weekend hours as needed.
• Ability to travel by any form of transportation.
• Regular attendance in the office.

Benefits

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Do Good Program: Paid volunteer days & donation matching.
• Competitive 401k with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.

Pay

Dun & Bradstreet believes in honesty and transparency in the employment hiring process, including pay transparency. Listed on this posting is a good faith reasonable estimate of the salary range and other compensation in the job posting, as of the date of this posting. Actual compensation decisions for base salary and other compensation will be dependent upon a wide range of factors including but not limited to: an individual’s skill sets, experience, qualification, training, education, location, and any other legally permissible factors.