Solutions Consultant

About the role

The Solutions Consulting team at Placements AI is dedicated to helping our clients succeed on our platform. Our team works closely with both our clients and internal teams to implement solutions, provide consultative recommendations, and ensure customer success.

Responsibilities

• Collaborate with clients' business and technology stakeholders to implement solutions that enable their success on the Placements platform.
• Provide consultative recommendations on how to best use and configure the Placements platform based on customer requirements.
• Ensure the solution design and system deliverables meet the defined acceptance criteria agreed upon with the client.
• Configure and present tailored product demonstrations to customers throughout various implementation and end-user training.
• Work with internal teams to ensure customer success and serve as a customer advocate with our product team.
• Show a strong combination of analytical prowess, technical aptitude, and business judgment.
• Create client intimacy and act as a trusted advisor by demonstrating understanding of the scope of the project, mapping business functional requirements to system/technical requirements, and ensuring alignment with client business goals.
• Manage expectations related to scope of work.
• Show excellent project management, organizational, and problem-solving skills.
• Become an expert in the functional and technical aspects of Placements.io product and related integration points.
• Demonstrate experience in systems implementation rollouts across cross-functional groups.
• Have admin level experience in 1 or more systems such as Salesforce.com, Dynamics CRM, Zendesk, Intercom, Workato, ServiceNow, Tray.io, Netsuite, Workday, Oracle, or any Ad Servers (e.g. GAM, Freewheel, Xandr, etc).
• Show SQL, data management, and data mapping experience.

Requirements

• Excellent written and verbal communication skills.
• The ability to understand and present complex technical capabilities and solutions to technical and non-technical audiences.
• Strong business processes, process documentation, and process improvement skills.
• 2+ years of recent hands-on professional services, enterprise product implementation, technical business analyst, revenue operations, sales operations, or data analyst experience.
• Growth stage SaaS experience, management consulting, or technical consulting experience preferred.
• Strong experience working with client and stakeholders during full cycle SaaS implementations.
• Able to creatively find product solutions to solve client requirements.
• Experience in systems implementation rollouts across cross-functional groups.
• Have admin level experience in 1 or more systems such as Salesforce.com, Dynamics CRM, Zendesk, Intercom, Workato, ServiceNow, Tray.io, Netsuite, Workday, Oracle, or any Ad Servers (e.g. GAM, Freewheel, Xandr, etc).
• Show SQL, data management, and data mapping experience.

Benefits

• Competitive salary
• Early-stage stock options
• Open PTO
• 401k match
• Company paid medical, dental, vision, and life insurance
• Regular company lunches and happy hours
• Gym membership reimbursement
• Cell phone reimbursement

Pay

The expected base salary range for this role in Denver, CO is $95,000 - $140,000 USD. The base salary offered to a candidate may be influenced by various factors, including but not limited to relevant experience, skills, qualifications, education, work location, and other business and organizational needs.

Schedule

Normal business hours are observed.