Solutions Consultant

CentralReach · United States · 1 wk ago

RemoteRemoteConsulting$85k–$90k/yrFull-time

Solutions Consultant

About the role

Partner with Customer-Facing Teams to articulate the overall CentralReach value proposition, vision and strategy to customers. Own technical engagement with customers during the evaluation phase. Communicate CentralReach value based on activities and work with customers on any identified issues or concerns to successful conclusion. Technically support complex opportunities through advanced competitive knowledge, technical skill, and credibility. Deliver deep-dive product and technical briefings/presentations to potential clients. Maintain accurate notes and feedback in CRM regarding customer input both wins and losses. Proactively engage and communicate with customers and CentralReach business/technical teams regarding product feedback and competitive landscape. Engage with CentralReach Product Council, provide guidance and feedback directly from customer interactions and help shape product roadmap. Assist Product Team with Product and Demo certifications, as well as helping with new release training and certifications.

Responsibilities

Partner with Customer-Facing Teams to articulate the overall CentralReach value proposition, vision and strategy to customers.
Own technical engagement with customers during the evaluation phase. Communicate CentralReach value based on activities and work with customers on any identified issues or concerns to successful conclusion.
Techically support complex opportunities through advanced competitive knowledge, technical skill, and credibility.
Deliver deep-dive product and technical briefings/presentations to potential clients.
Maintain accurate notes and feedback in CRM regarding customer input both wins and losses.
Proactively engage and communicate with customers and CentralReach business/technical teams regarding product feedback and competitive landscape.
Engage with CentralReach Product Council, provide guidance and feedback directly from customer interactions and help shape product roadmap.
Assist Product Team with Product and Demo certifications, as well as helping with new release training and certifications.

Desired Skills and Experience

You have at least 5 years of experience in ABA either on the Clinical or Practice Management side.
Strong knowledge of current EHR and Practice Management solutions and technologies.
Passion and ability to educate customers on how CentralReach can be meaningful to their business.
You have an extreme hunger to be successful and help CentralReach sales and customers win.
You have thrived in a startup or similar environment where the only constant is change.
You embrace aggressive goals and work hard to achieve them.
You’re naturally curious and invest time and energy into learning more about the sales process, your prospects, and the solutions you’re selling.
You are able to utilize Sales CRM tools such as Salesforce or a like program.
You have excellent written and verbal communication skills, strong attention to detail, and good follow-through.

Metrics of Success/Performance Evaluation

Revenue and booking goals.
Churn, Adoption, Net-Retention and NPS.

About CentralReach

Solutions Consultant

Solutions Consultant

Solutions Consultant

About the role

Responsibilities

Desired Skills and Experience

Metrics of Success/Performance Evaluation

About CentralReach

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