Solutions Consultant

About the role

Ntiva is seeking a Solutions Consultant to join our dynamic team. We are a Managed Services Provider that values growth, innovation, and teamwork. The ideal candidate will thrive in a supportive, forward-thinking environment and enjoy going above and beyond to solve customer problems.

Responsibilities

• Drive sales and prospect for new business opportunities by identifying potential clients, cultivating relationships, and effectively communicating how our technology solutions can address their needs.
• Achieve new-logo monthly revenue targets while demonstrating a passion for solving customer problems and providing effective, straightforward solutions that promote growth.
• Assess customer business objectives, uncover solutions that may not be immediately recognized, and foster long-term partnerships through exceptional consultative selling.
• Secure new-logo business consisting of annuity-based managed IT services agreements.
• Design and execute a cohesive sales strategy with a multi-faceted prospecting plan, including cold calling, targeted emailing, leveraging personal contacts, and following up on company-generated leads.
• Engage with prospective clients and actively participate in local trade and business associations to cultivate meaningful business opportunities.
• Conduct thorough needs assessments to identify customer pain points and requirements related to the management of client's IT environment.
• Deliver impactful presentations and tailored proposals that effectively address client needs, overcome objections, and emphasize financial justifications and service enhancements to maximize revenue and secure valuable business for Ntiva.
• Participate in weekly sales meetings, providing accurate sales pipeline forecasts and updates to ensure consistent monthly performance, while keeping management informed of account plans based on client conditions and schedules.
• Effectively communicate with all levels of business both verbally and in writing.
• Partner with other departments and resources to develop business-relevant solutions for all complex opportunities.
• Input and manage all sales opportunities through internal systems, ensuring accurate creation and regular maintenance of account records in the company’s CRM.
• Maintain professional and technical knowledge by reviewing professional publications and participating in vendor-sponsored certifications or other educational initiatives.
• Maintain responsive and exceptional customer service.

Requirements

• A Bachelor’s Degree (BA/BS)
• 5+ years of IT sales/business development experience with cloud/software, and/or technology security services
• 3+ years focusing on solution selling in managed services
• A proven track record of consistently meeting or exceeding quota
• Expertise in understanding customer business challenges and collaborating with teams to design tailored IT solutions
• A strong aptitude for successfully engaging and selling to SMB owners and executive-level decision-makers
• The ability to quickly learn and adapt to new technology products and services
• Outstanding prospecting and consultative selling skills
• Experience in effectively managing a sales pipeline, forecasting revenue, and closing opportunities
• Exceptional presentation and negotiation abilities
• Excellent organizational and time management skills
• A competitive, self-motivated attitude with adaptability in a dynamic environment
• A collaborative, team-oriented approach to working with others
• Experience with CRM and Quoting Systems
• Willingness to travel for customer meetings or corporate events as needed

Qualifications

• Ability to communicate professionally, in English, both written and orally
• Ability to write business correspondence and process procedures
• Ability to effectively present information and respond to questions from groups of managers, clients, and the general public

Skills

• Project management skills (a plus)
• Any certifications in this area (a plus)
• Experience with ConnectWise, HubSpot, Zoom Info

Benefits and Perks

• Medical, Dental and Vision coverage for employee and family
• 401k + company-matched contributions (5% match on 5% contribution - no vesting period)
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)
• Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
• Health Savings Account (HSA) Options / PPO Options
• Employee Assistance Program
• Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays
• Education Reimbursement Program
• Generous Employee Referral Program - cash bonus for successful referrals!
• Dynamic Recognition and Rewards
• Clear Promotion and Advancement Tracks

Workspace Requirements and Remote Work Policy

Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval).

Our Commitment to a Diverse Workforce

We are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment.