Solutions architect (pre-sales) (West)
About the role
Drive strategic technical discovery with Fortune 500 prospects and customers, translating complex business challenges into clear, impactful technical solutions for AI-powered work
Architect and design robust, scalable, and secure generative AI solutions for enterprise clients, leveraging WRITER's platform, APIs, and custom applications to solve critical business problems
Lead the development and execution of compelling proofs of concept (PoCs) and demonstrations, building custom templates and integrating WRITER's capabilities to showcase transformative value and accelerate time-to-value for customers
Serve as a trusted technical advisor to C-suite executives, VPs of Engineering, and AI leaders, guiding their generative AI strategy and collaborating to define enterprise-level architecture roadmaps
Partner closely with WRITER's Product and Engineering teams, providing critical feedback from customer engagements to influence our product roadmap and ensure our solutions meet evolving market needs
Champion the adoption of WRITER's platform and APIs, educating prospects and partners on the art of the possible with generative AI and empowering them to build their own innovative solutions.
Responsibilities
Drive strategic technical discovery with Fortune 500 prospects and customers, translating complex business challenges into clear, impactful technical solutions for AI-powered work
Architect and design robust, scalable, and secure generative AI solutions for enterprise clients, leveraging WRITER's platform, APIs, and custom applications to solve critical business problems
Lead the development and execution of compelling proofs of concept (PoCs) and demonstrations, building custom templates and integrating WRITER's capabilities to showcase transformative value and accelerate time-to-value for customers
Serve as a trusted technical advisor to C-suite executives, VPs of Engineering, and AI leaders, guiding their generative AI strategy and collaborating to define enterprise-level architecture roadmaps
Partner closely with WRITER's Product and Engineering teams, providing critical feedback from customer engagements to influence our product roadmap and ensure our solutions meet evolving market needs
Champion the adoption of WRITER's platform and APIs, educating prospects and partners on the art of the possible with generative AI and empowering them to build their own innovative solutions.
Requirements
- 5+ years of experience in technical customer-facing roles such as solutions architect, enterprise architect, or sales engineering, ideally within a high-growth, B2B SaaS company serving Fortune 500 clients
- Deep expertise in generative AI principles, large language models (LLMs), and prompt engineering best practices, with a passion for staying ahead of the curve in this rapidly evolving field
- Experience in Python, proficiency with APIs, and end-to-end orchestration, to augment AI workflows and integrate AI capabilities into complex enterprise systems
- Exceptional communication and presentation skills, able to simplify complex technical concepts into clear, compelling business language for diverse audiences, from technical teams to executive leadership
- A highly versatile and tenured problem solver, capable of leading multi-stakeholder discovery sessions, uncovering root causes, and architecting innovative solutions to complex business and technical challenges
- A builder's mindset and a proven ability to Connect deeply with customer needs, Challenge the status quo with innovative AI solutions, and Own the technical success and impact of client engagements
Qualifications
- Master's degree in Computer Science, Artificial Intelligence, or related field
- Proven track record of successfully delivering complex AI solutions to Fortune 500 clients
- Experience with large-scale enterprise systems and platforms
- Strong background in cloud computing and infrastructure management
- Ability to work independently and manage multiple projects simultaneously
Skills
- Generative AI principles and large language models (LLMs)
- Python programming and API proficiency
- End-to-end orchestration and AI workflow augmentation
- Strategic technical discovery and solution design
- Customer engagement and relationship management
- Technical leadership and problem-solving
Benefits
- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for: Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k
Pay
$164K - $273K
Schedule
Full-time, hybrid role based out of our San Francisco or Seattle hub