Solutions Architect, Metronome (Startups)

About the role

The Solutions Engineering team at Metronome is a technical group that sits at the intersection of everything Metronome does: sales, account management, product, R&D, and operations. This role will train you to grow across these vectors.

Responsibilities

• Learning to tell a clear value story about how and where Metronome solves challenges and creates opportunities in a modern monetization stack.
• Assisting in planning, building, and running customized demos of Metronome for buyers with many different personas (engineering, product management, operations, finance, etc).
• Travel to meet prospects in the field. Workshops, conferences, on-sites — we believe in meeting our customers in-person whenever possible.
• Land deals for some of the most exciting names in software, from startups to enterprise SaaS.
• In 6 months, you’ll be owning knowledge areas, projects, tools, and market segments in the Solutions Engineering team.
• Running tight Proofs of Concept with clearly-defined success criteria that get us to the technical win.
• Representing the Solutions Engineering group as a deal team member on your own.
• Handling detailed scoping to ensure that customers are set up for success post-sales.

Qualifications

• 1-3 years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like engineering, solutions, technical account management/consulting).
• An academic background in a technical area with high EQ is also sought after.
• Relentless passion for being a hand-raiser. Big challenges are exciting, small tasks are an opportunity for a win. From landing big clients to simply cleaning up an old dashboard you’re interested in learning and getting things done.
• Growth mindset is critical in being able to learn new things quickly, adapt on the fly, and operate in fast-moving startup environments that value high agency.
• Exceptional communication skills -- technical, go-to-market, and finance stakeholders should all feel like comfortable counterparts in conversing with you.
• Excitement for building and improving GTM playbooks and processes.