Solutions Architect - CLM

Position Summary

Epiq is seeking an experienced CLM Solution Architect to lead solution design, integration architecture, and technical oversight for enterprise Contract Lifecycle Management implementations. This role requires strong CLM domain expertise, hands-on implementation experience across leading CLM platforms, and the ability to design practical technical solutions that create value for legal, procurement, sales, and business stakeholders. The Solution Architect will serve as the design authority for CLM implementations, working closely with business analysts, project managers, configuration teams, offshore resources, client stakeholders, and third-party technical teams to deliver scalable, well-governed CLM solutions.

Responsibilities

• Serve as the solution and design authority for CLM implementation projects, reviewing and approving future-state designs, configuration approaches, and integration patterns.
• Provide hands-on CLM platform expertise across Agiloft, Malbek, Conga, and related contracting technologies.
• Architect, oversee, and troubleshoot integrations between CLM and enterprise systems, including P2P, S2P, CRM, ERP, HR, master data, finance, vendor/supplier, customer, document management, and e-signature platforms.
• Own integration workstreams, including requirements, design, CLM-side configuration, field mappings, business rules, testing support, issue resolution, and customer/vendor coordination.
• Support customers and third-party technical teams with integration development by defining CLM-side requirements, data flows, security considerations, error handling, and testing scenarios.
• Lead CLM solution design across intake, authoring, review, negotiation, approvals, execution, repository, amendments, renewals, obligations, reporting, and post-execution management.
• Advise clients on where technical solutions can provide meaningful value based on legal, procurement, sales, and business requirements.
• Support implementation and integration of e-signature tools such as DocuSign and Adobe Sign.
• Oversee offshore configuration engineering teams, providing direction, design clarification, quality review, and escalation support.
• Support UAT, defect triage, deployment readiness, hypercare, and post-go-live stabilization as needed.

Qualifications & Experience

• Extensive enterprise CLM implementation experience, including hands-on experience with Agiloft, Malbek, and Conga.
• Strong CLM domain knowledge across pre-signature, post-signature, workflow, approvals, templates, clauses, repository, reporting, and integrations.
• Proven experience serving as a Solution Architect, Technical Lead, or design authority on complex implementation projects.
• Strong experience architecting and troubleshooting integrations between CLM and systems such as P2P, S2P, CRM, ERP, HR, master data, finance, document management, and e-signature platforms.
• Hands-on experience with DocuSign and/or Adobe Sign.
• Ability to translate business requirements into scalable technical solutions that create value for legal and business stakeholders.
• Experience leading technical resources, offshore configuration teams, or implementation workstreams.
• Hands-on experience with APIs, middleware, data mapping, authentication, integration testing, and deployment support.
• Strong troubleshooting and problem-solving skills, with the ability to quickly assess complex CLM implementation issues, identify root cause, and drive practical resolution.
• Strong client-facing communication skills with the ability to lead workshops, explain technical concepts, and manage stakeholder expectations.
• Relevant CLM, e-signature, and integration certifications.

Pay

The Compensation range for this role is $120,000.00 to $180,000.00 USD annually and may be eligible for an annual bonus. Your specific salary will be determined based on several factors: Location-based market rate for the role, your abilities in relation to the job specification, performance during screening and interview, and pay parity with the wider team in the considered location. Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Epiq Leadership Compass

• Fosters Relationships & Collaboration: Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
  • Build trust-based partnerships
  • Nurture long-term relationships
  • Remove collaboration barriers
  • Celebrate cross-team success
• Engages & Influences: Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
  • Use storytelling to build buy-in
  • Align communication with organizational goals
  • Guild alignment through strong engagement
• Maximizes Performance: Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals.
  • Use data to identify improvement opportunities
  • Make informed decisions
  • Align team goals with boarder strategy
  • Empower teams to manage their own goals
  • Translate vision into clear priorities
  • Prepare for disruptions with strong change management
• Achieves Operational Success: Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
  • Improve workflows for team efficiency
  • Use clear documentation and expectations
  • Resolve issues quickly using data and feedback