Solutions Architect

About the role

The Opportunity At Komodo Health Great healthcare technology requires a bridge between technical solutioning and real-world strategy to drive true value. If you thrive at that intersection, Komodo Health is looking for a Technical Engagement Manager to join us in our mission to reduce the global burden of disease In this role, you’ll serve as a strategic technical lead, bridging the gap between Komodo’s data ecosystem and our customers’ most critical business objectives.

Responsibilities

• Lead with AI: Become the go-to expert on Komodo’s AI capabilities, helping customers navigate the frontier of machine learning in healthcare.
• Own the Outcome: Be the primary customer-facing technical resource responsible for ensuring delivery milestones are achieved on schedule. This includes leading requirements gathering, executing hands-on data deliveries, and turning ambiguous client workflows into concrete realities.
• Be the Customer Champion: Serve as the primary internal advocate for your customers, ensuring their technical priorities and pain points are understood and addressed by Komodo’s internal product teams.
• Orchestrate Internal Collaboration: Act as the central point of contact between Sales, Delivery, Support, and Product to ensure internal teams remain aligned on each customer’s unique technical roadmap.
• Operate with Precision: Eliminate ambiguity by establishing a clear source of truth for every project. You will build and maintain the thorough technical documentation, roadmap tracking, and system hygiene required to keep our internal teams synchronized and executing seamlessly.
• Influence Change: Proactively identify functional gaps in data or workflow requirements and design the necessary technical "bridges" to ensure a seamless experiences.

Requirements

Technical & Tooling Requirements: Core Data Skills: Strong foundational knowledge in data queries (SQL or similar), database schemas, and data architecture concepts.AI Fluency: A strong understanding of core AI/ML concepts and an excitement to master Komodo’s product ecosystem. You are proficient in using generative AI tools to accelerate workflow automation and your own development productivity.Cloud & Platform Infrastructure: A foundational, operational understanding of AWS cloud infrastructure, Snowflake data warehousing, and API technologies.Workflow Automation: Hands-on experience automating data execution tasks and pipelines using Snowflake Tasks, Airflow, or scripting languages.

Qualifications

• Cross-Functional Technical Communication: Experience collaborating directly with a diverse range of stakeholders, from engineers to non-technical business leaders and customer stakeholders. You can easily break down complex technical hurdles into clear, actionable updates for a CEO or a Data Engineer alike.
• Relentless Coordination: A track record of managing multiple complex, multi-stakeholder projects with high accuracy, proactive communication, and rigorous internal system hygiene.
• Growth Mindset & Problem Solving: Intellectual curiosity and an excitement for new challenges. You are a solutions-oriented thinker who enjoys navigating ambiguous situations and finding strategic ways forward through complex roadblocks.
• Passion for HealthTech: You are genuinely motivated by the prospect of using data to improve patient lives.
• Collaborative Leadership: A dedicated teammate who proactively shares knowledge and best practices to elevate the quality of work across the entire team.

Skills

• Strong foundational knowledge in data queries (SQL or similar), database schemas, and data architecture concepts.
• A strong understanding of core AI/ML concepts and proficiency in using generative AI tools.
• A foundational, operational understanding of AWS cloud infrastructure, Snowflake data warehousing, and API technologies.
• Hands-on experience automating data execution tasks and pipelines using Snowflake Tasks, Airflow, or scripting languages.

Benefits

At Komodo Health, you will be eligible for benefits including, but not limited to, comprehensive health, dental, and vision insurance; flexible time off and holidays; 401(k) with company match; disability insurance and life insurance; and leaves of absence in accordance with applicable state and local laws and regulations and company policy.

Pay

The starting annual base pay for this role is $105,000 - $141,000 USD.

Schedule

This role may be eligible for a hybrid work model with hubs in San Francisco, New York City, and Chicago. Roles vary — some can be performed from anywhere in the country, others are scoped to a specific region, and some are based near one of our hubs.