Solutions Architect, AGS Software and Technology (SWAT)

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service and unmatched technology. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud.

About the role

AWS Solutions Architects help educate our customers on how to craft highly scalable, flexible, resilient, secure, and cost-effective cloud architectures. As a trusted customer advocate, the solutions architect will help organizations understand advanced cloud-based solutions and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within organizations ranging from new start-ups to large enterprise customers.

The ability to link technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. We are looking for a candidate who is comfortable at the intersection of technology and business. They will be broadly competent across many areas of technology and deep in a handful of areas. It's okay to be less deep in some places, but we need to feel confident in fundamentals and the ability to learn complex new technologies quickly.

On the business side, excellent communication skills are essential. The Solutions Architect will spend most of their day interacting with customers via email, phone, WebEx, and in-person meetings, engaging with developers, team leads, engineering directors, and CxOs. Interest in and ability to create one-to-many content such as reference architectures and blog posts is an important part of the role.

Soft skills include the ability to moderate tone and technical depth based on audience, solid non-verbal communication skills, and the ability to pick up on "un-said" drivers. Personal attributes we value include passion for technology and the drive to continuously absorb and retain vast amounts of deep technical information. This role is ideal for individuals who thrive in fast-paced environments.

Depending on location, this role requires 25% domestic travel.

Responsibilities

• Partner with the sales team to formulate and execute a sales strategy to exceed revenue objectives through the adoption of AWS.
• Educate customers on the value proposition of AWS and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
• Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.
• Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS.
• Capture and share best-practice knowledge within the AWS solutions architect community.
• Ensure success in building and migrating applications, software, and services on the AWS platform as a key member of the business development and sales team.
• Author or contribute to AWS customer-facing publications such as whitepapers.
• Act as a technical liaison between customers and product teams to help evolve the AWS platform.

Requirements

• 2+ years of design, implementation, or consulting experience in applications and infrastructures.
• 4+ years of experience in specific technology domain areas (e.g., software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).

Preferred Qualifications

• Experience working within software development or Internet-related industries.
• Experience migrating or transforming legacy customer solutions to the cloud.
• Experience working with AWS technologies from a dev/ops perspective.

Benefits

Amazon offers comprehensive benefits including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans).
• Employee Assistance Program (EAP), Mental Health Support, and Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).

Learn more about our benefits at amazon.jobs/en/benefits.

Pay

• USA, MA, Boston: $131,300.00 - $177,600.00 USD annually
• USA, NY, New York: $144,500.00 - $195,400.00 USD annually
• USA, VA, Arlington: $131,300.00 - $177,600.00 USD annually

Final compensation will be determined based on factors including experience, qualifications, and location.

About The Team

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. You’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.