Solutions Architect, Adobe Experience Cloud

About the Role

We're looking for a Solutions Architect to lead the design of enterprise-scale Adobe Experience Cloud solutions that drive measurable business outcomes. In this role, you'll serve as the technical bridge between business vision and implementation execution, partnering with clients, enterprise architects, engineers, and product leaders to create scalable, data-driven customer experience ecosystems. You'll help organizations unlock the full power of Adobe Experience Cloud while integrating emerging AI capabilities that accelerate personalization, content creation, and business value.

Responsibilities

• Lead Solution Architecture
  • Own end-to-end architecture design for complex Adobe Experience Cloud engagements.
  • Translate business objectives into scalable technical solutions.
  • Design architecture across Adobe Experience Manager (AEM), Adobe Experience Platform (AEP), Real-Time CDP, Adobe Journey Optimizer (AJO), and Customer Journey Analytics (CJA).
  • Create integration blueprints, data models, identity resolution frameworks, and governance strategies.
• Drive Client Success
  • Facilitate discovery workshops and architecture reviews.
  • Serve as the primary technical advisor for client stakeholders.
  • Present recommendations, trade-offs, and roadmaps in business-friendly language.
  • Guide organizations through digital transformation and customer experience modernization initiatives.
• Shape Data, AI, and Personalization Strategies
  • Architect audience activation, customer data, consent management, and identity strategies.
  • Design solutions leveraging predictive decisioning and generative AI capabilities.
  • Establish responsible AI governance and compliance frameworks.
  • Evaluate emerging Adobe capabilities including Firefly, GenStudio, and AI-powered personalization solutions.
• Mentor and Enable Delivery Teams
  • Partner with engineering and product teams to ensure successful implementation.
  • Provide technical leadership and mentorship.
  • Drive architectural quality, best practices, and solution consistency across engagements.

Requirements

• Experience in Solutions Architecture, Technical Consulting, or Enterprise Architecture.
• Proven success designing complex, multi-system customer experience solutions.
• Hands-on expertise with Adobe Experience Cloud technologies, including:
  • Adobe Experience Manager (AEM)
  • Adobe Experience Platform (AEP)
  • Real-Time CDP
  • Adobe Journey Optimizer (AJO)
  • Customer Journey Analytics (CJA)
• Experience with cloud data platforms such as Snowflake, Databricks, BigQuery, Microsoft Fabric, or similar technologies.
• Strong knowledge of data architecture, identity resolution, consent management, and governance frameworks.
• Client-facing consulting experience with executive and technical stakeholders.
• Exceptional communication and presentation skills.

Qualifications

To be considered highly competitive for this opportunity, candidates should possess one or more of the following certifications:

• Adobe Certifications (Strongly Preferred)
  • Adobe Certified Expert (ACE)
  • Adobe Experience Platform Architect Certification
  • Adobe Experience Manager (AEM) Certification
  • Adobe Journey Optimizer Certification
  • Adobe Data Architect Certification
• Cloud & Data Certifications (Preferred)
  • SnowPro Certification
  • Databricks Certification
  • Google Cloud Professional Architect
  • Comparable cloud data platform certifications

Skills

• Adobe Champion status or active participation in Adobe community programs
• Experience with Adobe Firefly, GenStudio, or generative AI solutions
• Experience working in regulated industries such as Healthcare, Pharma, Financial Services, or Insurance
• Expertise in GDPR, HIPAA, CCPA, FDA, or EMA compliance frameworks
• Industry speaking engagements, published thought leadership, or Adobe ecosystem contributions

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave
• Compliance with applicable state and local laws regarding employee leave benefits

For further details regarding Dentsu benefits, please visit www.dentsubenefitsplus.com.

Pay

The annual salary range for this position is $94,000 - $155,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Schedule

Employees who live within a commutable distance of one of our hub offices (Chicago, metro Detroit, Los Angeles, and New York City) are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of work location, flexibility is expected to meet the needs of the company and clients, which may include attendance in an office.