Solutions Applications Specialist
Solutions Applications Specialist
Full benefits, competitive pay, and uncapped commissions
Opportunities for training, development, and promotion
Excellent corporate discounts
Employee recognition and rewards programs
Competitive PTO and paid holidays
About the Role
If you are career-minded and ready to be an integral part of a team in a dynamic, innovative, and upbeat atmosphere, then you belong right here on our award-winning team.
Solutions Applications Specialist
Solutions Applications Specialists must be highly adaptive, results-driven individuals. In this role, Solutions Applications Specialists work alongside DEX Sales Representatives to offer innovative solutions that address our customers' business needs.
Responsibilities
- Serve as a subject matter expert in eFax solutions. This includes staying abreast of new developments in the market, becoming fully trained on all eFax solutions within our portfolio, and vetting new solutions.
- Engage with sales representatives and customers during the pre-sales process to evaluate opportunities, recommend the best solution for the customer's specific environment, and help drive sales by guiding discussions around software solutions and conducting demonstrations and proof-of-concepts.
- Generate proposals, quotes, and statements of work as required.
- Aid sales representatives with entering solutions into Salesforce for deal submission.
- Occasionally assist with post-sales implementations on especially complex projects.
- Cook up project handoffs to DEX or vendor implementation teams.
Requirements
- Problem-Solving Skills: Must be able to think critically and independently to solve complex issues. We value candidates who can find innovative solutions without constant guidance.
- Resourcefulness: Demonstrated ability to leverage available resources, tools, and networks to address challenges.
- Autonomy: Capable of working independently, taking initiative, and making decisions without needing detailed instructions.
- Interpersonal Skills: Ability to establish and maintain effective working relationships with employees, businesses, and the community.
- Communication Skills: Ability to communicate clearly and concisely, both verbally and in writing.
- To perform this job successfully, an individual should have knowledge of Microsoft Word and Excel. Salesforce experience is a plus.
Qualifications
To perform this job successfully, an individual should have knowledge of Microsoft Word and Excel. Salesforce experience is a plus.
Skills
Problem-Solving Skills
Resourcefulness
Autonomy
Interpersonal Skills
Communication Skills
Benefits
Full benefits
Competitive pay
Uncapped commissions
Pay
Competitive
Schedule
Regular business hours. Some additional hours may be required. DEX operates across the United States, so meetings with customers in different time zones may occasionally fall outside of local business hours.
Working Conditions
Domestic travel up to 30%