Solution Engineer - Splunk (Remote)

Application window closes on 10/11/2026. This role can be performed in Dallas, Boulder, or McLean.

About the Role

The Solutions Engineer is the technical member of the Customer Account Team and serves as a trusted advisor to both customers and the Sales Representative. The engineer collaborates with the Splunk team (Cisco) to identify the right solution for the business scenarios most important to the customer, translating technology into business value and ensuring customer success.

Responsibilities

• Act as a technical sales professional, owning the Cisco brand with customers and partners.
• Provide technical solutions that address customer and partner business needs.
• Collaborate with the account team and connected sales teams on the customer plan, jointly ensuring customer success.
• Serve as an expert and trusted technical advisor for the account team, customers, and partners.
• Maintain strong knowledge of Cisco’s portfolio, including specialized/architectural perspectives, and drive cross‑selling, up‑selling, and competition displacement.
• Lead engagements with IT and decision‑makers at customer/partner organizations, translating business needs into technical requirements.
• Spend the majority of selling time landing new opportunities and expanding within existing accounts; participate in customer strategic planning.
• Provide active feedback to Business Executives and sales teams on strategic customer needs, market opportunities, and competitive tactics.
• Take the lead in moving deals through the technical sales process, designing and presenting solutions based on identified requirements.
• Manage virtual support teams of sales resources and leverage relevant tools and resources to support deals.
• Measure success by increasing revenue, displacing competitors, gaining net‑new customers, and contributing to account planning.
• Maintain up‑to‑date expertise in Cisco’s portfolio, building strong relationships with technical and business decision‑makers.
• Identify customer pain points, develop strategic plans, and tailor solutions that span the entire Cisco portfolio.
• Participate in demand‑generation and enablement campaigns, creating content and providing status updates.
• Use demonstrations to help customers visualize real‑world outcomes of Cisco solutions.
• Proactively analyze the competitive landscape to position Cisco’s value and win business.
• Foster cross‑functional collaboration with internal teams and external partners to align strategy and strengthen relationships.
• Lead educational efforts within SE teams to familiarize stakeholders with Cisco solutions and value.
• Adapt to a complex, dynamic sales environment, identifying shifts and re‑prioritizing accordingly.

Minimum Qualifications

• Bachelor’s degree + 5 years of related experience, or
• Master’s degree + 3 years of related experience, or
• PhD + 0 years of related experience.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era and beyond. For 40 years we’ve created solutions that power how humans and technology work together across physical and digital worlds, delivering unparalleled security, visibility, and insights. Our global network of doers and experts offers limitless opportunities to grow, collaborate with empathy, and make a worldwide impact.

Compensation

The starting salary range for this position is $170,300 – $226,400 (U.S. and/or Canada), not including incentive compensation, equity, or benefits. Specific ranges include:

• New York City Metro Area: $193,700 – $281,500
• Non‑Metro New York State & Washington State: $185,300 – $270,700

Individual pay is determined by hiring location, market conditions, skill set, experience, qualifications, education, certifications, and/or training.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short‑ and long‑term disability coverage
• Basic life insurance
• Eligibility for Cisco restricted stock unit grants (vesting with continued employment)
• Paid time off: 10 holidays + 1 floating holiday, 1 birthday day off, year‑end holiday shutdown, 4 wellness days
• Vacation: non‑exempt employees receive 16 days (accrued), exempt employees participate in a flexible vacation program with no defined limit
• Sick time: 80 hours on hire date and each January 1st, with up to 80 hours carried forward
• Additional paid time for critical or emergency family issues
• 10 paid volunteer days per year
• Annual bonuses for non‑sales roles (subject to Cisco policies)
• Performance‑based incentive pay for sales roles, with quota‑based and non‑quota components and tiered incentive rates