Solution Engineer (Spanish/English) - Boston

About the role

We’re looking for a Solutions Engineer based in Boston to support customers and prospects across the LATAM region, while also collaborating on global opportunities when needed.

Responsibilities

• Support the Sales team during sales processes, demos, customer meetings, events and Proof of Concepts.
• Guide prospects and customers through onboarding and implementation processes.
• Help customers optimize their product setup and configuration to maximize value from our solutions.
• Act as a trusted technical advisor throughout the customer journey.
• Assist with technical support and configuration-related questions in collaboration with Support and Engineering teams.
• Deliver product demos and technical presentations to both technical and executive audiences.
• Provide valuable feedback from customers and prospects back to Product Management, Engineering, and Marketing teams.
• Stay up to date with the latest developments in mobile security, reverse engineering, and application protection technologies.
• Collaborate with international teams across different regions and time zones.

Requirements

• A Bachelor’s or Master’s degree in Computer Science, Software Engineering, Cybersecurity, or a related field.
• Experience in a Solutions Engineering, PreSales or similar customer-facing technical role with a SaaS or Software Product company.
• Strong coding and technical troubleshooting skills.
• Excellent verbal and written communication skills in Spanish and English.
• Experience working with Linux, Windows, and macOS environments.
• Familiarity with Android and/or iOS application development.
• Familiarity with Android Studio, Gradle, Xcode, and mobile build processes.
• An interest in mobile application security and cybersecurity concepts.
• The ability to communicate technical concepts confidently to developers, architects, and business stakeholders.
• A proactive mindset and strong problem-solving skills.

Qualifications

• US citizenship or permanent residency is required.

Skills

• Experience within cybersecurity or application security.
• Familiarity with our products (ProGuard, DexGuard, iXGuard, …).
• Experience with reverse engineering and commonly used tooling.
• Experience working with enterprise customers in industries such as banking, FSI, or fintech.
• Proficiency in Portuguese is a plus.

Benefits

You are provided with the tools & flexibility to develop yourself successfully.

An international environment where you will interact with motivated & open colleagues with different backgrounds.

A workplace where you can share and implement your ideas.

A hybrid work policy, which helps guarantee an excellent work-life balance.

Pay

A full time job with a competitive salary package.

Schedule

A hybrid work policy, which helps guarantee an excellent work-life balance.