Solution Engineer, SLED - Chicago, IL

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures employees receive competitive compensation and wealth-building opportunities, including an annual stock grant, employee stock purchase plan, 401(k), and free year-round money coaching.

About the role

This role supports business sales by applying technical expertise to develop and present wireless communication solutions for government clients. It involves consulting with customers to understand their business challenges and designing solutions using wireless network technologies and devices. Success is measured by the ability to facilitate customer engagements, provide accurate technical information, and support solution implementation. The ideal candidate consistently overachieves on KPIs and MBOs, thrives in a high-accountability environment, and partners closely with Government Account Executives as a proactive, highly responsive technical resource across the territory.

Responsibilities

• Engage directly with customers to understand needs and present wireless communication solutions that address business challenges
• Conduct wireless network coverage analysis and review findings with customers to support solution design
• Assist customers with processing requests related to in-building wireless coverage to enhance connectivity
• Identify business opportunities and recommend appropriate wireless solutions to meet customer requirements
• Maintain expert knowledge of wireless devices, network technologies, and value-added solutions to support sales activities
• Leverage AI productivity tools (including generative AI platforms such as Claude) to accelerate solution development, tailor customer presentations, and streamline internal workflows
• Cultivate trusted, long-term relationships with Government Sr. Managers, Account Executives, and key government stakeholders; maintain high responsiveness and serve as the go-to technical partner across all active opportunities in the territory
• Perform other duties/projects as assigned by business management

Requirements

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR equivalent combination of education and experience (Required)
• Acceptable areas of study include Computer Science, Engineering, Information Technology, or related field (Preferred)
• 2-4 years of experience in telecommunications, IT administration, or network engineering roles with a professional track record of successful solution sales and managing internal/external relationships in a matrix environment (Preferred)
• At least 18 years of age
• Legally authorized to work in the United States

Skills

• Cellular Networks (Required)
• Communication (Required)
• Customer Needs Identification (Required)
• Product Knowledge (Required)
• Solution Architecture (Required)
• Solutions Design (Required)
• Technical Demonstrations (Required)
• Technical Presentations (Required)
• Technical Support (Required)
• Wireless Networks (Required)
• Relationship Management / Executive Stakeholder Engagement (Required)
• Generative AI Tool Proficiency — e.g., Claude, Copilot, or equivalent (Required)
• Consistent Sales Achievement — demonstrated history of Presidents Cabinet, Winners Circle, Peak Award, or equivalent recognition (Required)

Pay

Total Target Cash Pay Range: $112,500 - $202,900, inclusive of target incentives. Base Pay Range: $78,750 - $142,030. The successful candidate’s actual pay will be based on work location, qualifications, and experience.

Employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

Benefits

• Medical, dental, and vision insurance
• Flexible spending account
• 401(k) with company match
• Annual stock grant and employee stock purchase plan
• Paid time off (up to 4 weeks for new full-time employees, ~2.5 weeks for part-time) and up to 12 paid holidays annually
• Paid parental and family leave
• Family building benefits
• Back-up care and enhanced family support
• Childcare subsidy
• Tuition assistance and college coaching
• Short- and long-term disability
• Voluntary AD&D, accident, life, disability, and long-term care insurance
• Mobile service and home internet discounts
• Pet insurance
• Commuter and transit programs
• Free year-round money coaching