Solution Engineer Senior

About the role

Part of a larger team delivering high quality technology solutions to the business. Design, develop and install software solutions. Build high-quality, innovative and fully performing software in compliance with internal architecture, development & design standards & best practices. Design, modify, develop, write, implement and troubleshoot software programming applications. Support and/or install software applications. Participate in the testing process through test review and analysis, test witnessing and certification of software. Works within a Waterfall or Agile methodology/framework based team. Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families.

Responsibilities

• Collaborate with Technology Project Managers, Architects, Business Stakeholders and participate throughout the software development lifecycle, including requirements analysis, technical design, development, testing, implementation, and production support.
• Develop and support integrations, upgrades, and administration of one or more enterprise application suites.
• Diagnose complex production incidents, determine root causes, and implement sustainable corrective solution within SLAs.
• Produce and maintain appropriate technical documentation, including application architecture, interfaces, dependencies, support procedures, and solution designs.
• Support Business Analysts and business stakeholders with the creation and execution of System Test cases.
• Build trusting relationships and work collaboratively across IT and Business teams, system integrators, vendors, and job families to accomplish complex goals.

Requirements

Preferred Requirements:

• 5+ years of enterprise application development and support experience.
• Strong SQL Server reporting development and performance tuning skills.
• Experience with C# and .NET applications.
• Experience with Entra ID (Azure AD), SSO, OAuth, OIDC and SAML.
• Experience with REST APIs, web services, IIS, certificates, OData, SQL Server Management Studio, PowerShell, and system/database integrations.

Preferred Experience:

• Claude, Git Hub, Jira, CI/CD Pipeline, Oracle WebLogic, Automated Testing, APIs.
• Demonstrate critical thinking, urgency, and attention to detail to support real time operations.
• Experience in the electric utility industry or other regulated environment and understanding of utility business processes.
• Experience with application upgrades, migrations and vendor implementations.
• Strong verbal and written communication skills, with the ability to work effectively with both end users and technical teams.
• Ability to independently manage technical problems and deliver solutions from concept through implementation.
• Proven ability to work across vendors and cross-functional teams.

Education: Bachelor's degree in computer science, engineering, or related technical field is required.

Work Experience: 5 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.

Benefits

• Base salary
• Annual bonus
• Long-term incentive
• 401(k) match
• AEP Pension
• Comprehensive benefits package designed to support and enhance the overall well-being of employees.

Pay

Compensation Grade: SP20-007

Compensation Range: $87,633.00 - $109,543.00

Physical Demands

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects