Solution Engineer
About the role
At Summit, we're looking for individuals who bring unique perspectives and a passion for innovation. Our team works to simplify complex technology environments, ensuring they are secure, performant, and tailored to meet our clients' critical needs.
Responsibilities
- Gather customer requirements and challenge assumptions to deliver best-practice Summit solutions
- Act as the primary technical contact on assigned opportunities
- Identify, qualify, design, develop, and present solutions based on business requirements and restrictions
- Create and present strategic and technical responses for presentations, proposals, SOWs, and other complex engagements
- Build and leverage key client relationships, particularly at the executive level, to earn trust and win business through a consultative selling approach
- Collaborate with finance to build cost-engineering and profitability models for large customer opportunities
- Stay updated on industry standards and best practices related to our products and services
- Consult with other Solution Engineers and internal resources on complex technical issues or advanced designs
- Handle common technical customer objections and proactively manage the opportunity pipeline to ensure timely technical pre-sales support
- Create and use supporting documentation and tools to facilitate and improve the sales process
What You’ll Deliver
- Listen to client problems and work with the Sales team to develop solutions that meet current and future needs
- Accurately and completely scope solutions for the implementation team to deliver services
- Demonstrate technical leadership and subject matter expertise on solutions and services
- Engage and represent the company through public speaking opportunities to customers, prospects, conferences, and industry forums
- Participate in regular technical training along with the Sales team
Qualifications
- Minimum 4+ years of working experience, with at least 2+ years in a technical role, preferably supporting B2B IT or IT consulting sales
- Excellent written, verbal, and interpersonal skills; ability to work on multiple projects simultaneously
- Customer-facing sales experience
- Professional qualification or degree in a technical discipline
- Experience with common tools such as Salesforce, Showpad, ERP, Office, etc.
- 2+ years of experience in ISP, Data Center, Managed Services, or related industries providing technical sales support, or at an AWS or Azure Cloud Service Provider or related practice providing technical sales support
- Mastery of system administration on both Linux and Windows, and familiarity with backup and disaster recovery solutions provided by hyperscale cloud services
- Working knowledge with virtualization technologies: VMware, Hyper-V, Xen, or KVM
- Industry certifications desirable: Linux+, RHCSA, RHCE, MCSE, MCSA, MCITP, CCNA, OpenStack, Cloud Savvy
Skills
We value a wide range of skills, including but not limited to:
- System administration on both Linux and Windows
- Familiarity with Backup and Disaster Recovery solutions provided by hyperscale cloud services
- Working knowledge with virtualization technologies: VMware, Hyper-V, Xen, or KVM
- Industry certifications such as Linux+, RHCSA, RHCE, MCSE, MCSA, MCITP, CCNA, OpenStack, Cloud Savvy
Benefits
At Summit, we offer a comprehensive benefits package designed to support you at work, at home, and everywhere in between. This includes:
- Flexible Time Off
- Comprehensive Medical, Dental, and Vision coverage with HSA/HRA options
- 401(k) with a 4% match
- Life and Disability Insurance
- Wellness Support
- Free Colocation & Cloud Access
- Work From Anywhere policy
- Low-ego, get-it-done culture
Pay
Compensation for this role is based on experience, skills, and location. We aim to make offers that feel fair, forward-looking, and reflective of what you bring to the table and where you want to grow. Internal candidates may see a different compensation package based on their current role, pay history, and progression at Summit.
Schedule
We offer a flexible schedule to accommodate your needs and preferences.