Jobs · Information Technology · New York

Solution Engineer - Aerospace & Defense/Government System Integrators (All Levels)

Salesforce · New York, NY · 1 wk ago
HybridInformation Technology$113k–$211k/yrFull-time

About the role

We are seeking a Solution or Sales Engineer with a strong background in A&D or Federal SI customers to join our team. The ideal candidate will have 7+ years of experience, fluency in both enterprise cloud architecture and complex enterprise programs, practical AI skills, and the ability to design and prototype Agentforce solutions for A&D use cases.

Responsibilities

  • Engage directly with A&D primes and large Federal SIs to understand program goals, mission requirements, and technical constraints.
  • Map customer challenges to the Salesforce platform, including Sales Cloud, Service Cloud, MuleSoft, Tableau, Agentforce, Data Cloud, and GovCloud+
  • Design, build, and deliver compelling, tailored demos and Proof of Concept (POC) solutions for A&D/SI use cases.
  • Architect and prototype Agentforce solutions for A&D environments, including agent design for program workflows, grounding/RAG strategies for controlled technical data, multi-agent orchestration, and production readiness assessment for complex program environments.
  • Clearly articulate Salesforce's security and compliance posture to technical evaluators, CISOs, and program security officers.
  • Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation.
  • Partner with Account Executives, Capture Managers, and Customer Success in a team-selling environment to support pursuit strategy and pipeline development.
  • Build reusable POC assets, playbooks, and best-practice guides tuned to A&D and Federal SI delivery patterns.
  • Feed structured Voice of the Customer insights back to Salesforce Product; inform messaging and plays with Product Marketing.

Requirements

  • 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company with A&D or Federal SI customers.
  • Hands-on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and integration patterns from scratch.
  • Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior, including safety, reliability, and governance considerations relevant to complex A&D program environments.
  • Deep discovery and MVP scoping: able to run technical and business discovery with both prime program offices and SI delivery teams, define agentic use cases, set measurable success criteria, and produce a feasible architecture and activation plan.
  • Familiarity with federal compliance frameworks: CMMC given the prime/SI customer base.
  • Strong written, verbal, and whiteboard communication skills: able to engage C-suite prime executives and hands-on delivery engineers with equal fluency.
  • Ability to work cross-functionally in a fast-paced, team-selling environment managing multiple complex pursuits simultaneously.
  • U.S. citizenship required; ability to obtain and maintain a DoD security clearance preferred.
  • Preferred Salesforce certifications: Administrator, Sales Cloud, Service Cloud, Platform Developer, or Public Sector Solutions.
  • Experience with Apex, Lightning Web Components, or equivalent full-stack engineering background; comfort with SQL and/or Python.
  • Familiarity with agentic engineering tooling (Cursor, Claude Code, Agentforce Vibes, or similar).
  • Familiarity with GovCloud, AWS GovCloud, or Azure Government environments.
  • Understanding of OT/IT convergence in aerospace manufacturing, defense sustainment, and complex supply chain environments.
  • Experience with prime-led SI teaming arrangements and subcontract structures.
  • Background supporting CMMC compliance assessments or C3PAO audit preparation for prime or subcontractor customers.

Qualifications

  • B.S. in Computer Science, Software Engineering, MIS, required.

Skills

  • Agentic AI design and prototyping
  • Technical discovery and MVP scoping
  • Security and compliance understanding
  • Effective communication and presentation skills
  • Collaborative teamwork
  • Compliance with federal regulations

Benefits

  • Time off programs
  • Medical, dental, vision, and mental health support
  • Paid parental leave
  • Life and disability insurance
  • 401(k)
  • Employee stock purchasing program

Pay

$113,330 - $210,910 annually

Schedule

Full-time

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