Solution Design Associate

About the role

The Solutions Design Associate (SDA) supports the Guest Internet Access (GIA) sales process and executes the timely coordination and development of the company network designs for proposals to prospects and existing clients. This includes designing networks, providing technical assistance, building sales presentations, participating in sales pitches, and advising customers on the best solutions for their networking needs.

Responsibilities

• Supports the Guest Internet Access (GIA) sales process
• Executes timely coordination and development of network designs for proposals
• Helps build sales presentations and participate in sales pitches
• Advise customers on the best solutions for their networking needs
• Designs cost-effective solutions while ensuring they meet brand and SONIFI standards
• Combines specific hotel brand standard knowledge with an understanding of current and emerging networking technologies and SONIFI Best Practice Design Guidelines
• Ensures designs are accurate and meet the specifications required for the specific opportunity to limit any potential change orders during the installation phase of the project

Requirements

• A two-year degree minimum with a four-year degree preferred in Network Engineering or Information Technology
• Minimum of two years’ experience in IP networking and communications-related systems or services
• Detailed knowledge of networking such as DOCSIS, LAN, WAN, Ethernet, and network design
• Broad exposure to current and future technology concepts and ability to understand and communicate technical concepts to diverse audiences
• Detail-oriented and self-motivated with a high level of accuracy in a fast-paced department
• Technology skills including capabilities with word processing, spreadsheet, presentation, and diagramming tools
• Experience with IP, WAN, LAN, and WLAN technologies and applications, and proficiency with Wi-Fi Survey Software and tools such as Ekahau Pro, AirMagnet, and Fluke Testers

Qualifications

• Must be detail-oriented and self-motivated
• Successfully works with a high level of accuracy in a fast-paced department
• Ability to work in a team environment and collaborate on development of innovative, tailored solutions for clients and prospects
• Ability to review customer requirements and provide information to develop a solution that is the optimum combination of hardware, software, and services to meet the prospect's needs at a competitive price
• Understand the process and output for property surveys for installation of a guest network, including but not limited to signal strength testing and heatmaps, evaluation of cable requirements, labor requirements, equipment needs, etc.
• Develop access point placement plans, network diagrams, predictive heatmaps and cabling plans that will assist Sales in the opportunity as well as meet brand standards
• Prepare technical content, demos, and proof of concepts to demonstrate use cases for SONIFI’s GIA solutions
• Work with vendor partners to learn and properly quote the many products SONIFI sells and supports
• Work with SONIFI Network Engineering and Network Architecture teams to ensure that complex solutions will meet brand and SONIFI standards and will work as intended
• Maintain competitive knowledge including solution, technology, and product offerings
• Work with SONIFI 3rd Party partners to understand and influence new product development activities
• Represent the company with customers via written communications, telephone, and electronic means (e.g., web meetings, and online presentations)
• Complete contract Statement Of Work (SOW) documents accurately and in a timely fashion
• Conduct other assigned duties, including pre-sales support of complimentary SONIFI products, services and solutions
• Obtain industry standard certifications such as Ekahau Certified Solutions Engineer (ECSE), Certified Wireless Design Professional (CWDP), and Certified Wireless Network Associate (CWNA), as well as vendor-specific training and certifications from Ruckus Wireless, Aruba Networking, or other specific vendors, including in the SONIFI Solution

Skills

• Networking knowledge including DOCSIS, LAN, WAN, Ethernet, and network design
• Wi-Fi standards (802.11a/b/g/n/ac/ax), designs, and best practices
• Physical cabling requirements
• IP, WAN, LAN, and WLAN technologies and applications
• Wi-Fi Survey Software and tools such as Ekahau Pro, AirMagnet, and Fluke Testers

Benefits

• Competitive salary generally starting at $70,000.00 - $95,000.00 annually
• Great benefits package including Health, Dental, Vision & Life Insurance, 401(k) with company match, 11 Company-paid Holidays, Paid Time Off, and a variety of additional benefits
• Paid Time Off
• On-demand pay
• Retirement plan
• Pet insurance

Pay

Generally starting at $70,000.00 - $95,000.00 annually. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, location, experience, education, specialty, and training.

Schedule

N/A

Benefits

• Health, Dental, Vision & Life Insurance
• 401(k) with company match
• 11 Company-paid Holidays
• Paid Time Off
• Retirement plan
• Pet insurance
• On-demand pay
• Additional benefits