Solution Design Associate

About the role

The Solutions Design Associate (SDA) supports the Guest Internet Access (GIA) sales process and executes the timely coordination and development of the company network designs for proposals to prospects and existing clients. This includes designing networks, providing technical assistance, building sales presentations, participating in sales pitches, and advising customers on the best solutions for their networking needs.

Responsibilities

• Support the Guest Internet Access (GIA) sales process
• Execute timely coordination and development of network designs for proposals
• Design networks and provide technical assistance to the Sales Department and other departments within SONIFI
• Build sales presentations and advise customers on the best solutions for their networking needs
• Ensure designs meet brand and SONIFI standards
• Collaborate with architecture, engineering, product management, and sales teams to ensure designs are accurate and meet specifications
• Develop access point placement plans, network diagrams, predictive heatmaps, and cabling plans
• Prepare technical content, demos, and proof of concepts to demonstrate use cases for SONIFI’s GIA solutions
• Work with vendor partners to learn and properly quote the many products SONIFI sells and supports
• Work with SONIFI Network Engineering and Network Architecture teams to ensure complex solutions meet brand and SONIFI standards and work as intended
• Conduct other assigned duties, including pre-sales support of complimentary SONIFI products, services, and solutions

Requirements

• A two-year degree minimum with a four-year degree preferred in Network Engineering or Information Technology
• Minimum of two years’ experience in IP networking and communications-related systems or services
• Detailed knowledge of networking technologies such as DOCSIS, LAN, WAN, Ethernet, and network design
• Broad exposure to current and future technology concepts and ability to understand and communicate technical concepts to diverse audiences
• Detail-oriented and self-motivated with a high level of accuracy in a fast-paced department
• Technology skills including word processing, spreadsheet, presentation, and diagramming tools
• Experience with IP, WAN, LAN, and WLAN technologies and applications, and proficiency with Wi-Fi Survey Software and tools such as Ekahau Pro, AirMagnet, and Fluke Testers

Qualifications

• Ability to work in a team environment and collaborate on development of innovative, tailored solutions for clients and prospects
• Ability to review customer requirements and provide information to develop a solution that is the optimum combination of hardware, software, and services to meet the prospect's needs at a competitive price
• Understanding of property surveys for installation of a guest network, including signal strength testing and heatmaps, evaluation of cable requirements, labor requirements, equipment needs, etc.
• Knowledge of SONIFI Best Practice Design Guidelines
• Obtain industry standard certifications such as Ekahau Certified Solutions Engineer (ECSE), Certified Wireless Design Professional (CWDP), and Certified Wireless Network Associate (CWNA)
• Work with SONIFI 3rd Party partners to understand and influence new product development activities
• Represent the company with customers via written communications, telephone, and electronic means
• Complete contract Statement Of Work (SOW) documents accurately and in a timely fashion

Skills

• Networking technologies such as DOCSIS, LAN, WAN, Ethernet, and network design
• Wi-Fi standards (802.11a/b/g/n/ac/ax), designs, and best practices
• Physical cabling knowledge for network designs
• Current and future technology concepts
• Ability to communicate technical concepts to diverse audiences
• Word processing, spreadsheet, presentation, and diagramming tools
• IP, WAN, LAN, and WLAN technologies and applications
• Wi-Fi Survey Software and tools such as Ekahau Pro, AirMagnet, and Fluke Testers

Benefits

• Competitive salary generally starting at $70,000.00 - $95,000.00 annually
• Great benefits package including Health, Dental, Vision & Life Insurance, 401(k) with company match, 11 Company-paid Holidays, Paid Time Off, and a variety of additional benefits
• POT eligibility
• On-demand pay
• Additional benefits such as pet insurance

Pay

Generally starting at $70,000.00 - $95,000.00 annually. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, location, experience, education, specialty, and training.

Schedule

Full-time position