Solution Delivery Consultant

Responsibilities

• Prepare and perform system build, testing and conversion project tasks using the implementation methodology
• Test and troubleshoot configurations to improve solution functionality in a variety of client environments
• Participate in client meetings and events and internal team initiatives to improve processes and create efficiencies
• Identify and report solution status, risks, and issues to client and project leadership
• Work with cross-functional teams to provide complex issue resolution and resolve escalation management issues
• Assist clients and project teams in current state analysis of department workflows
• Maintain client relationships and navigate through conflict and complex relationship situations to achieve business objectives
• Identify and generate documentation for best practices in methodology

Qualifications

• Required: Bachelor's degree or equivalent relevant work experience
• At least 1 year of health care information technology or systems management implementation or consulting working experience
• Written and verbal communication skills
• Decision making skills
• Flexibility
• Comfort with ambiguity
• Willingness to learn and adapt in a fast-paced, client-facing environment

Preferred

• Experience with Netsmart EHR solutions
• Experience within the Netsmart client industries (clinical, human services, long term care, senior living, etc.)