Solution Consultant, Data Center & Cloud Platform

Overview Your future team The Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organizations with some of the most complex business challenges to help them deliver delightful solutions to their users. We provide customer teams with trusted advisors to help orchestrate successful outcomes, providing the highest benefits from their Atlassian investment. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions; we want to see your ideas in action. We hire great people and then trust them to be great. We're hiring a Solution Consultant with a DC and Cloud Platform skillset to join our Advisory Service’s Public Sector team as an individual contributor - this is not a managerial role. AtlassianSolution Consultantsare experts in Atlassian products, practices, and solutions, delivering guidance to drive value realization for clients who have purchased Advisory Services from Atlassian. Each member of the team isaccomplished at delivering performant strategic technical guidance at scale, aligning product capabilities with business needs and desired outcomes. You will help our strongest promoters showcase successes to their peers and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets. Our aim is to help customers unleash their teams' potential and get the most out of their Atlassian investment. Responsibilities What you'll do: Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customersPartner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutionsIdentify and promote opportunities for service and product expansion within a client’s organizationCultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teamsCreate technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areasPartner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business driversSpend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events Pay Ranges Role In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $131,400 - $171,550 Zone B: $118,260 - $154,395 Zone C: $109,062 - $142,387 Qualifications Your required background: 4-6 years of experience within or working with SaaS companies2+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadershipDemonstrated expertise in our Data Center Platform, including:Experience administering Atlassian DC ecosystems and applications like Jira, Jira Service Management, Confluence, Bitbucket, Crowd, etcBackground in cloud computing architectures, integration methods, product upgrades, and associated security considerationsDemonstrated expertise in Cloud Platform, includingExperience migrating to, architecting, and implementing Atlassian Cloud ecosystems at scaleSubject matter expertise in SaaS based-architectures, integration methods, and associated security considerationsExperience directing stakeholders through Atlassian Cloud transformation and adoption at an enterprise scaleYou're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communicationIt’s nice if you are: Able to align your work schedule with US East and Central time zonesExperienced in working with Public Sector customersExperienced in working on cross-team projects, engaging with Sales, Product, Support, and other teamsExperienced in working with large customers in a consulting or technical expert capacityComfortable coaching best practices and tailoring curated guidance for stakeholders to facilitate those practices