Solution Consultant

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy—help us make a real impact on shaping a better, more sustainable future.

About the role

As a Solution Consultant, you will be the technical and product expert who bridges the gap between our cutting-edge solutions and the needs of prospective clients. Working as part of the sales team, you will lead technical discussions, deliver compelling product demonstrations, and showcase how Kraken’s capabilities align with client goals. This is an exciting opportunity for someone with a background in the energy sector or related industries, who thrives on translating complex concepts into clear value propositions.

We distribute opportunities across the team with a regional focus on the US (east or west coast). You’ll collaborate and support teammates, ensuring no one is alone—everyone brings different strengths and wears different hats, creating a dynamic team environment.

Responsibilities

• Deep Product Expertise: Develop a comprehensive understanding of Kraken’s features, capabilities, and differentiators.
• Sales Support: Collaborate with the sales team throughout the sales cycle, offering strategic input, technical knowledge, and relationship-building support.
• Product Demonstrations: Deliver engaging and tailored product demos, workshops, and presentations to highlight Kraken’s unique value proposition.
• Client Needs Assessment: Engage with clients to identify their challenges and map their needs to Kraken’s solutions.
• Content Creation: Lead the creation of high-impact sales collateral, including proposals, presentations, and ad hoc materials that emphasise Kraken’s USPs.
• Technical Queries: Address and resolve functional and technical questions from prospective clients.
• Tender Responses: Own and contribute to RFPs and tender responses, particularly the functional and technical aspects.
• Market Research: Conduct market and industry research to enhance prospecting strategies and pre-sales pitch development.
• Cross-Functional Collaboration: Partner with sales, marketing, and product teams to provide customer insights and influence product roadmaps.

Requirements

• Proven experience in a pre-sales, solutions architect, or technical consulting role, ideally within the energy industry.
• Strong understanding of cloud-based platforms and software solutions.
• Exceptional communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Experience in software implementation, systems architecture, or business analysis.
• Proficiency in crafting compelling sales collateral, including proposals and technical documentation.
• Ability to be resourceful, adaptable, and focused on delivering impactful outcomes.
• Ability to build and maintain strong relationships with internal teams and external clients.
• Analytical mindset with a proactive approach to problem-solving.
• Familiarity with tender response processes and delivering impactful RFP content.
• Flexibility to travel as needed to support sales efforts.

Nice to have

• Previous experience in the energy industry or working with utility companies.
• Knowledge of emerging trends and challenges within the energy sector.
• Experience with CRM tools (e.g., Salesforce) and sales enablement platforms.

About us

Kraken builds the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry.

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan, Australia, and the USA. In the UK, we are one of the Best Workplaces on Glassdoor with a score of 4.5. We’re looking for genuinely decent people who are honest and empathetic—our people are our strongest asset, and the unique skills and perspectives they bring drive our success.