Solution Architect, Thermal Management

About the role

As a Technology Strategy Applications Engineer, you will play a key role in solving challenges for data center designers served by Johnson Controls and enhancing brand awareness in the Data Center Vertical for our products. Reporting directly to the Director of Business Development and Technology Strategy for Thermal Management, you will work closely with the Global Data Center Technical Selling team to create solutions for efficient management of thermal energy from mission critical facilities.

Responsibilities

• Identifying challenges, constraints, and goals of data center designers, and developing tailored solutions for customers.
• Defining innovative, scalable, and repeatable thermal management solutions which can be applied to numerous phases, sites, or geographies where data centers may be constructed.
• Developing globally applicable reference designs to produce facility water for use in air-cooled, liquid-cooled, hybrid-cooled or methods of cooling in data center facilities.
• Industry engagement with complimentary thermal system partners and stakeholders to author white papers, case studies, or application guides of the equipment and/or systems needed for facility water production.
• Engage with the infrastructure design community, such as consulting engineers and in-house mission critical mechanical teams, through industry conferences, expositions and other engagements to design the next generation of cooling architecture for data centers.
• Provide in-depth technical support and guidance on thermal management (facility water) products internally and externally to the organization.
• Collaborate internally with R&D, Training, Product Management, and Technical Support teams to ensure market needs are met in alignment with company product strategies.
• Ensure the necessary design, technical, and marketing tools to support clients with both existing new, and upcoming products.

Requirements

• Minimum 10 years of experience in designing mechanical cooling systems, such as chillers, chilled water pumping and storage systems, or similar industry.
• Minimum 5 years of experience within data center industry, directly responsible for the design of cooling systems of advanced IT equipment
• Strong technical knowledge of mission critical cooling systems, their applications and market trends.
• Exceptional presentation and communication skills, with the ability to influence decision-makers at all levels.
• Proven track record of understanding and writing product specifications from, or for, end users, consultants, and installers.
• Experience in strategic planning, marketing, and market research.
• Highly developed prospecting skills—ability to identify key decision-makers and stakeholders.
• Proactive, self-motivated approach—able to work independently while collaborating effectively with internal teams.
• Strong team-player mindset—cross-functional collaboration is essential for success.
• Willingness to travel globally as needed.

Skills

• Strong understanding of heat transfer, vapor compression, and vapor absorption systems essential.
• Ability to build relationships and drive business growth.
• Natural problem solver with the ability to manage multiple priorities with precision.

Benefits

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package including 401K, medical, dental, and vision care
• On-the-job/cross-training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Pay

Salary range: $130,000 – $165,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)

This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance.

Schedule

This is a hybrid work arrangement. Relocation assistance available for eligible candidates relocating to the area.