Solution Architect Presales

Position Title: Solution Architect Presales | Location: Remote - USA

About the role

The Solution Architect, Presales is responsible for supporting the sales process by helping customers understand how Pellera’s solutions and services can address their business and technical needs. This role partners with sales, delivery, practice, and partner teams to lead discovery, shape solution approaches, develop estimates and proposals, and present recommendations to customers. The Solution Architect serves as a trusted advisor throughout the sales cycle, translating customer requirements into clear, practical solutions while helping ensure alignment between customer expectations, proposed scope, and delivery readiness. The ideal candidate is consultative, technically credible, highly organized, and effective at working across internal teams and customer stakeholders.

Responsibilities

• Partner with sales, delivery, practice, and partner teams to support opportunity qualification, discovery, solution development, and pursuit planning.
• Lead customer discovery sessions to understand business objectives, current-state challenges, technical requirements, constraints, and desired outcomes.
• Translate customer needs into clear solution approaches, including scope, assumptions, timelines, risks, dependencies, and estimated level of effort.
• Develop and present customer-facing recommendations that clearly communicate Pellera’s proposed approach, value, and expected outcomes.
• Create and support presales materials such as presentations, proposals, estimates, demonstrations, statements of work, solution summaries, and handoff documentation.
• Serve as a trusted advisor to customers by explaining solution options, trade-offs, risks, and recommendations in a clear and practical manner.
• Collaborate with delivery and practice teams to validate solution feasibility, delivery approach, staffing needs, and implementation readiness.
• Support the transition from sales to delivery by ensuring scope, assumptions, customer expectations, and solution details are clearly documented and communicated.
• Maintain working knowledge of Pellera’s services, offerings, methodologies, partners, and market positioning.
• Contribute to reusable sales assets, discovery templates, proposal content, enablement materials, and other tools that improve presales effectiveness.
• Support partner and vendor engagement as needed to assist with solution design, pricing, demonstrations, and customer positioning.
• Perform other related duties as assigned in support of sales, solution architecture, and practice growth.

Requirements

• Bachelor’s degree in Business, Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and professional experience.
• 5+ years of experience in solution architecture, presales, consulting, delivery, technical sales, or a related customer-facing technology role.
• Experience supporting sales cycles, customer discovery, solution development, proposal creation, estimating, and/or statement of work development.
• Experience working with cross-functional teams, including sales, delivery, practice leadership, project management, and partner/vendor resources.
• Demonstrated experience communicating with both business and technical stakeholders in a professional services, consulting, or technology environment.
• Experience developing customer-facing presentations, solution recommendations, estimates, and supporting documentation.
• Prior experience in a professional services or consulting organization preferred.
• Relevant industry, technical, cloud, platform, or partner certifications preferred.
• Physical requirements: prolonged periods of sitting at a desk and working