Solution Architect (Onsite role)

What You’ll Do

• Facilitate technical discussions in a consultative manner to clarify needs and develop targeted recommendations that maximize client ROI.
• Lead technical and integration discovery conversations with clients to gather requirements needed to implement the platform and integrate with existing tech stacks.
• Tenaciously question, challenge assumptions, and analyze information to diagnose the root of an issue, design optimal solutions, and assess short- and long-term impact of recommendations.
• Effectively communicate complex technical requirements to internal and external audiences of varying levels of technical expertise.
• Drive operational excellence and help the team scale by creating documentation, developing knowledge sharing mechanisms, and improving internal processes.
• Proactively communicate and coordinate with clients and internal teams in multiple time zones to ensure deliverables are met.
• Expertly manage competing needs and simultaneous projects, reallocating resources and reprioritizing tasks to best serve clients and the organization.
• Serve as a subject matter expert on Phenom SaaS architecture, services, integrations, and best practices internally and in customer calls.

What You’ve Done

• 4+ years of relevant hands-on technical solutioning and/or implementation experience.
• Proven experience in consultative roles requiring strong relationship management and communication skills.
• Past experience designing solutions and integrations for enterprise environments.
• Experience designing on SaaS, microservices, or multi tenancy architecture (asset).
• Prior work with application integrations and mapping using different methods, including Web Services, SSO, and integration testing tools (asset).
• Strong knowledge of cloud computing, Java, web technologies, hosting fundamentals, URL parameters, SFTP, and email server integrations to lead discovery and answer questions (asset).
• Experience supporting a global portfolio and coordinating with global teams (asset).
• Bachelor's Degree in Technology or related field (asset).
• Hands on development experience (asset).
• Exposure to and knowledge of Artificial Intelligence and Machine Learning (asset).
• Prior experience in Talent Acquisition/Human Resources technologies (asset).

Benefits

• Health and wellness benefits/programs to support holistic employee health.
• Flexible hours and working schedules, as well as parental leave for new parents.
• Generous vacation policies & holiday time off.
• Growing organization with career pathing and development opportunities.
• Tons of perks and extras in every office and even to those who work remotely!

Pay

Expected salary range $130,000 - $150,000

Schedule

Not specified

Qualifications

Not specified

Skills

Not specified

Benefits

Not specified

Phenom

Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,700 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!