Solution Architect - Digital Automation Tech Lead

About the role

The Digital Automation Tech Lead provides technical leadership and solution design ownership for enterprise automation capabilities, including Robotic Process Automation (RPA) and AI-enabled solutions. This role is responsible for defining automation standards, guiding development teams, and ensuring automation solutions are scalable, secure, and aligned to enterprise architecture.

Responsibilities

• Serve as the technical authority for digital automation solutions across RPA and AI platforms
• Design and govern automation solutions using the Microsoft Power Platform (Power Automate, Power Apps, Power BI) in alignment with enterprise standards
• Evaluate and incorporate application-specific AI capabilities (e.g., Microsoft CoPilot, ServiceNow Now Assist, Salesforce AgentForce, SAP Joule, etc.) into automation and workflow designs where they add measurable value
• Partner closely with Product Leads, Delivery Managers, and AMS providers to enable rapid, high-quality delivery of automation solutions while maintaining long-term sustainability

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field, or equivalent experience
• 8–12 years of experience designing and delivering automation solutions in enterprise environments
• Hands-on experience with the Microsoft Power Platform, including Power Automate and Power Apps
• Exposure to application-embedded AI capabilities such as Microsoft CoPilot, SAP Joule, Salesforce AgentForce, ServiceNow Now Assist, or similar tools
• Understanding of AI governance, data considerations, and operational risks in enterprise environments
• Strong hands-on experience with RPA platforms and automation frameworks
• Proven experience providing technical leadership and design governance
• Experience working with AMS or external delivery partners in a governed delivery model
• Strong understanding of enterprise integration patterns, APIs, and data flows
• Experience operating in fast-paced, delivery-oriented environments

Qualifications

• Automation architecture and solution design
• Technical leadership and influence without direct authority
• Rapid delivery enablement with appropriate governance
• Strong problem-solving and root-cause analysis skills
• Ability to balance speed, quality, and sustainability
• Innovation mindset with practical execution focus

Skills

• Technical proficiency with RPA platforms and automation frameworks
• Experience with Microsoft Power Platform, including Power Automate and Power Apps
• Knowledge of application-embedded AI capabilities
• Understanding of AI governance and data considerations
• Experience with enterprise integration patterns, APIs, and data flows

Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:

• Health Insurance Benefits - Medical, Dental, Vision
• Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
• Well-being programs including companywide events and a wellness incentive program
• Paid Time Off
• Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts
• Life and Accident insurance
• Family-Friendly Employee events
• Employee Assistance Program services – mental health and other concierge type services

Pay

A reasonable annual estimate of the range for this role is $131,130.00 - $196,660.00.