Solution Architect

About the role

The Solution Architect will bridge the gap between vivenu’s powerful API-first platform and complex enterprise ticketing needs. This role is responsible for architecting tailored solutions for custom integration gaps, such as API connections, Single Sign-On (SSO) setups, and ERP, leveraging vivenu’s capabilities.

Responsibilities

• Architect tailored solutions for custom integration gaps, such as API connections, SSO setups, and ERP, leveraging vivenu’s powerful capabilities.
• Partner closely with enterprise clients to seamlessly transition their existing digital storefronts into a cutting-edge, headless commerce architecture powered entirely by vivenu's robust APIs.
• Run deep-dive technical workshops with a diverse mix of client stakeholders—ranging from customer CTOs and IT departments to third-party web agencies and Ticketing Managers—to extract requirements and translate complex needs into scalable blueprints.
• Align customer expectations perfectly with vivenu's platform capabilities, and act as the internal escalation point for complex technical questions in post-sales to ensure all scoped solutions are highly viable, scalable, and independently executed.
• Leverage rapid scripting, AI tools, and proof-of-concepts to quickly verify data flows, turning these bespoke solutions into high-impact white papers and global integration templates that establish vivenu as a technical leader.
• Adapt quickly and jump into any industry vertical or technical challenge whenever and wherever needed, driving innovative platform solutions from conception to execution.

Requirements

• 5+ years of experience in a similar role, ideally a background in software engineering or a highly technical role, with a deliberate career pivot toward client-facing strategy, business impact, and solution design.
• A university degree in Computer Science or a related quantitative, technical field.
• A broad, comprehensive understanding of web applications, REST APIs, webhooks, data mapping, and how modern software ecosystems interact.
• The ability to read API documentation, write functional scripts to test endpoints, and deeply analyze and debug AI-generated code.
• Exceptional communication skills to navigate high-stakes client environments, manage multiple priorities, and confidently manage client expectations.

Qualifications

• Experience with agile methodologies and project management tools.
• Knowledge of cloud platforms and services (AWS, Azure, etc.).
• Experience with front-end technologies such as React, Angular, or Vue.js.
• Experience with database systems such as MySQL, PostgreSQL, or MongoDB.
• Experience with DevOps practices and tools (Docker, Kubernetes).

Skills

• Strong problem-solving and analytical skills.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Experience with machine learning and AI tools.

Benefits

• Competitive salary and benefits package.
• Flexible working hours and remote work options.
• Continuous professional development opportunities.
• Health and wellness programs.
• Employee referral program.

Pay

$120,000 - $150,000 annually.

Schedule

Full-time, On-site.