Solution Architect

About the role

The Solution Architect will bridge the gap between vivenu’s powerful API-first platform and complex enterprise ticketing needs. This role involves architecting tailored solutions for custom integration gaps, partnering with clients, aligning customer expectations, and driving innovative platform solutions.

Responsibilities

• Architecting tailored solutions for custom integration gaps, such as API connections, Single Sign-On (SSO) setups, and ERP, leveraging vivenu’s powerful capabilities.
• Partnering closely with enterprise clients to seamlessly transition their existing digital storefronts into a cutting-edge, headless commerce architecture powered entirely by vivenu's robust APIs.
• Running deep-dive technical workshops with a diverse mix of client stakeholders—ranging from customer CTOs and IT departments to third-party web agencies and Ticketing Managers—to extract requirements and translate complex needs into scalable blueprints.
• Aligning customer expectations perfectly with vivenu's platform capabilities, and acting as the internal escalation point for complex technical questions in post-sales to ensure all scoped solutions are highly viable, scalable, and independently executed.
• Leveraging rapid scripting, AI tools, and proof-of-concepts to quickly verify data flows, turning these bespoke solutions into high-impact white papers and global integration templates that establish vivenu as a technical leader.
• Adapting quickly and jumping into any industry vertical or technical challenge whenever and wherever needed, driving innovative platform solutions from conception to execution.

Requirements

• 5+ years of experience in a similar role, ideally a background in software engineering or a highly technical role, with a deliberate career pivot toward client-facing strategy, business impact, and solution design.
• A university degree in Computer Science or a related quantitative, technical field.
• A broad, comprehensive understanding of web applications, REST APIs, webhooks, data mapping, and how modern software ecosystems interact.
• The ability to read API documentation, write functional scripts to test endpoints, and deeply analyze and debug AI-generated code.
• Exceptional communication skills to navigate high-stakes client environments, manage multiple priorities, and confidently manage client expectations.

Benefits

• $150,000 - $200,000 a year
• Live Entertainment Tech
• Sustainable Growth
• Top-tier Team
• Global DNA
• Fast Growing, in All Aspects
• Next-Gen Leaders & Insights

Pay

• $150,000 - $200,000 a year

Schedule

• Full time