Solution Architect (Army)

About the role

Appian’s Customer Success organization works closely with our federal customers, advising and supporting them on how to architect and deliver Appian-based solutions. To support this goal, Appian Customer Success is looking for an Solution Architect to help us grow our federal business and work closely with customers to design integrated solutions and make compelling offers.

Responsibilities

• Advises customers on the technical design, architecture and implementation of Appian solutions on a customer’s private cloud or on-premise hosting solution, and/or integrating Appian government cloud offerings with the customer’s infrastructure.
• Supports the sales cycle through the creation of high-value, differentiated solutions, based on Appian’s technology, that integrates and defines program and project management disciplines with a compelling technical solution and delivery roadmap.
• Presents and vets integrated solutions and complex technical concepts and designs to our customers and other audiences.
• Supports customers on the configuration, testing, deployment and operations of Appian applications, following agile delivery methodologies and Appian best practices.
• Works with clients on all aspects of their program to drive technical success and efficiency, including advising of development practice, program management and governance and delivery automation (version control, configuration management, and other DevSecOps and Infrastructure Automation practices).
• Leads the definition and development of Appian Customer Success innovations and offerings in order to support leading Appian delivery capabilities, and brings together emerging requirements and practices from our customers and industry.
• Collects and reviews technical challenges with a team of architects and distills into common best practices and common solutions.
• Supports the development and review of whitepapers and pre-sales solutioning and proposals.
• Advises Army customers on how to position Appian as an agility layer that integrates mission and business processes across existing Army systems of record, using Appian features such as Data Fabric to unify, relate, and act on data without requiring wholesale replacement of existing platforms.
• Designs Appian-based solution architectures for Army modernization initiatives that connect operational workflows, case management, process automation, and data orchestration across complex enterprise environments.
• Demonstrates experience supporting or solutioning within the Army C5ISR ecosystem and/or related command, control, communications, cyber, intelligence, surveillance, and reconnaissance mission systems.
• Works with Army stakeholders, mission owners, system integrators, and technical teams to shape architectures that respect Army hosting, cybersecurity, RMF/ATO, data access, integration, and interoperability constraints.
• Supports Army-focused capture, proposal, whitepaper, and customer advisory efforts by translating Appian platform capabilities into mission-relevant technical solutions and modernization roadmaps.

Requirements

• Bachelor's degree in Computer Science, Engineering or a related field.
• At least 5 years of experience advising customers on design and implementation of government cloud computing platforms, and at least 10 years of multi-tier application design and architecture.
• Experience with architecting secure cloud based hosting solutions for federal customers using Amazon AWS, Google Cloud Platform (GCP), and/or Microsoft Azure.
• Leadership experience designing, architecting or delivering one or more enterprise-level cloud environments (e.g. C2S, JWICS, GovCloud, etc.).
• Experience authoring federal proposals and whitepaper is required.
• In depth experience managing federal programs and projects and leading IT delivery using agile frameworks, tooling and methodologies, including Scrum and SAFe.
• Experience accelerating IT solution under the federal government’s Risk Management Framework is preferred.
• In-depth experience with designing and implementing DevSecOps pipelines and Infrastructure Automation frameworks, using toolsets like Jenkins, Puppet, Ansible, SaltStack, Cucumber, JMeter, and Fitnesse, preferred.
• Willingness to travel; 10-15% to support customer engagements including SCIF’s.

Qualifications

• Basic qualifications:
• Basic qualifications:

Skills

• Strong communication and presentation skills.
• Guiding client enterprise architecture teams as needed during the design and implementation of scalable solutions.
• Excellent problem solving skills and talent for identifying creative solutions.
• Ability to identify and lead the creation of market offerings, and lead the formulation of corporate capabilities and intellectual property.

Benefits

• Base salary range provided represents a good faith and reasonable estimate of the range at the time of posting.
• Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer.
• A discretionary bonus may be awarded in recognition of individual and company performance.
• Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.