Solution Account Manager - Revenue Management

About the role

The AI Revenue Management Advisor I serves as the key link between the RealPage platform and our customers’ ability to improve operations and unlock hidden yield for multifamily assets. Advisors work closely with all levels of customer personnel—from C-level executives and investors to regional and property staff—to understand current operations and recommend strategies that enhance adoption of the RealPage platform and increase multifamily asset yield.

Responsibilities

• Navigate customer business scenarios to consult on asset strategy and configure AI Revenue Management accordingly.
• Articulate the AI revenue management value proposition and develop credibility for its concepts and benefits across client organizations.
• Build and maintain relationships with customers and internal RealPage staff.
• Provide review of revenue recommendations for/on behalf of customers to ensure adoption and satisfaction.
• Host regular discussions with operations teams, executive management, and ownership regarding revenue performance.
• Conduct regular performance analysis regarding financial results, revenue management adoption behavior, leasing velocity, and market conditions, and present results to leadership.
• Answer modeling-related questions and provide thoughtful feedback to customers.
• Consult with customers on parameter configurations and make recommendations for necessary changes.
• Efficiently participate in multiple projects and use Salesforce to track and update project steps.
• Maintain a working knowledge of the integration with each Property Management System.
• Identify opportunities for adoption and expansion of RealPage products.
• Provide input and feedback, from a business user’s perspective, to the RealPage Product group on solution features and functionality.
• Coordinate with other RealPage teams as needed to facilitate timely implementation and overall client success, with an emphasis on pillar products that support AI Revenue Management, including ILM, Flex, Screening, etc.
• Prepare and deliver in-person and virtual solution reviews.
• Mentor junior advisors.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 5 years of experience in multifamily property management or a related industry.
• Displays business acumen and understanding of organizational agility.
• Experience using Microsoft Office products (Excel, PowerPoint, Word).
• Excellent communication skills, both written and verbal, with the ability to influence others.
• Strong project management skills; ability to manage multiple priorities simultaneously.
• Familiarity with RealPage products or other property management software.
• Ability to adapt to change and work well in an autonomous, dynamic environment.
• Ability to travel up to 20% and work outside normal business hours at times, depending on workload.
• Demonstrated ability to proactively assess and address risk.
• Analytical background and ability to learn new systems quickly.
• Experience mentoring or training others.
• Experience delivering professional presentations and dealing with senior executives.
• Demonstrated ability to understand and advise on the impact of all facets of operations that can affect revenue performance.
• Familiarity with RealPage products, including but not limited to: OneSite Leasing and Rents, Performance Analytics, Business Intelligence, Market Analytics, Flex Marketing, ILM and Leasing Analytics, AI Screening, and Amenity Optimization.

Preferred Qualifications

• 5 years of experience in revenue management.
• Working knowledge of multiple RealPage products or other property management software.
• Experience mentoring or training others.
• Experience delivering professional presentations and dealing with senior executives.

Benefits

• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Performance-based bonus based on position.

Pay

Pay range: USD $94,700.00 – USD $161,300.00 per year. Compensation may vary based on location, qualifications, education, training, experience, licensure, and certification. Certain roles are eligible for additional rewards, including annual bonuses and sales incentives, depending on the terms of the applicable plan and individual performance.