Solar Equipment Service Engineer
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to preserve all substantive info, no boilerplate, no navigation, no EEO, no application instructions, no duplicated lines.
We need to extract content:
Job details: In office role with some travel for equipment repairs (maybe part of description). Salary: $60,000 - $80,000 per year.
"A bit about us:" paragraph.
"Why join us?" bullet points.
"Job Details About the Role" paragraph.
"Key Responsibilities" list.
"Your Qualifications" list.
"Nice to have:" list.
"What We Offer" list.
We need to map to sections: About the role (maybe the description of role). Responsibilities (Key Responsibilities). Requirements (maybe qualifications). Qualifications (maybe same as Requirements? But we can combine? The instruction: use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content.
We have:
- About the role: we have "In office role with some travel for equipment repairs" and "A bit about us:" maybe not about role. Actually "About the role" could be the paragraph after "Job Details About the Role". That paragraph: "We are seeking a hands-on, execution-focused Solar Equipment Service Engineer to join our customer service and engineering team. This role combines remote customer support, troubleshooting, field service, installation support, and replacement parts management. The successful candidate will be comfortable working independently, handling service cases by phone and email, and completing on-site service calls. The position is part of a small, globally distributed team supporting customer service, engineering, and operations."
We can put that under About the role.
- Responsibilities: Key Responsibilities list.
- Requirements: maybe the "Your Qualifications" list (including education, experience, physical abilities, tools, etc.) Could be considered Requirements.
- Qualifications: maybe the "Nice to have:" list? Or we could treat "Your Qualifications" as Qualifications and "Nice to have" as Skills? But we have separate Skills heading. Could put technical skills under Skills. However the "Your Qualifications" includes many items like proficiency with tools, driver's license, etc. Those could be Skills. The education and experience could be Requirements. The "Nice to have" could be Skills as well.
But we need to avoid thin sections. Let's think: we have substantive content for About the role, Responsibilities, Requirements (education/experience), Skills (tools, licenses, physical abilities), Benefits (What We Offer), Pay (salary), Schedule (maybe travel %?). The posting mentions "In office role with some travel for equipment repairs" and later "Willingness and ability to travel within North America up to 15%." Also "What We Offer" includes "A mix of office-based and field work (10% within driving distance, occasional overnight trips)". That's schedule-ish.
Thus we can create sections:
About the role
... (the paragraph)
Responsibilities
- ... each responsibility
Requirements
- ... education, experience, etc? Actually we need to separate education/experience from skills. Could put education/experience under Requirements.
Skills
- ... proficiency with tools, driver's license, clean record, passport, ability to lift, etc.
Benefits
- ... What We Offer items
Pay
$60,000 - $80,000 per year
Schedule
In office role with some travel for equipment repairs; willingness to travel within North America up to 15%; mix of office-based and field work (10% within driving distance, occasional overnight trips).
We must not include boilerplate like EEO, application instructions, etc. Also remove duplicated lines like "Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!" appears twice; we should drop. Also remove "Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button." etc. Also remove "Jobot is an Equal Opportunity Employer..." etc. Also remove "Sometimes Jobot is required to perform background checks..." etc. Also remove "Information collected and processed..." etc. Also remove "By applying for this job, you agree to receive calls..." etc. Also remove "Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!" (duplicate). Now we need to preserve all substantive information. Let's extract each piece. First, the initial line: "Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page!" - drop. "Job details: In office role with some travel for equipment repairs" - we keep as part of schedule maybe. "This Jobot Job is hosted by: Ashley Hunt" - maybe minor metadata; we could drop or fold into short p. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a shortor drop it. This is minor metadata; we could drop it. "Are you a fit? Easy Apply now by clicking the "Easy Apply" button and sending us your resume." - drop (application instruction). "Salary: $60,000 - $80,000 per year" - keep for Pay. "A bit about us: We’re a fast-growing clean energy company bringing innovative solar technology to commercial, industrial, and institutional customers worldwide. Our solutions are designed to make renewable energy smarter, more efficient, and more impactful. Join us in shaping the future of clean energy." - This is about company; could be part of About the role? Might be separate but we don't have a heading for company. Could include in About the role paragraph? The About the role section currently is the paragraph after "Job Details About the Role". We could incorporate the "A bit about us:" into About the role as well, but maybe better to keep About the role as the role description only. However we have no separate heading for company; we could incorporate into About the role as a brief intro. The instruction: Prefer a few substantive sections over many thin ones. So we could merge the "A bit about us:" into About the role paragraph. Thus About the role paragraph: combine "A bit about us:" and the role description. Let's craft: "A bit about us: We’re a fast-growing clean energy company bringing innovative solar technology to commercial, industrial, and institutional customers worldwide. Our solutions are designed to make renewable energy smarter, more efficient, and more impactful. Join us in shaping the future of clean energy. We are seeking a hands-on, execution-focused Solar Equipment Service Engineer to join our customer service and engineering team. This role combines remote customer support, troubleshooting, field service, installation support, and replacement parts management. The successful candidate will be comfortable working independently, handling service cases by phone and email, and completing on-site service calls. The position is part of a small, globally distributed team supporting customer service, engineering, and operations." Now Responsibilities: list from "Key Responsibilities". Let's extract each bullet: - Handle North American service cases, including email and phone support, remote troubleshooting, and proactive outreach campaigns. - Meet service metrics including response time, case resolution time, and cost per case. - Independently perform field service calls, including break-fix and maintenance visits; oversee installations and provide training. - Partner with global team members to escalate field issues to engineering, identify top failure modes, and develop solutions. - Manage North American spare parts, including customer fulfillment and inventory optimization. - Conduct system and component failure analysis, refurbishment, and testing as needed. - Lead initiatives to improve service delivery, serviceability, and cost. Now Requirements: from "Your Qualifications" list items that are about education/experience/background: - Ownership mentality with the ability to collaborate across distributed teams. (maybe skill) - Demonstrated interest in improving products, processes, the organization, or yourself. (skill) - Completed technical education: high school diploma plus vocational training, trade school, or an associate or bachelor’s degree in electrical, mechanical, or renewable energy. (requirement) - Hands-on field experience with motors and motion systems, electrical interconnections, and equipment maintenance. (requirement/experience) - Experience with photovoltaic systems or industrial equipment is a plus. (nice to have? but it's in qualifications; we could treat as requirement? It's a plus, but we can keep as requirement maybe.) - Ability to lift awkwardly shaped objects weighing up to 75 lbs., work on ladders, and bend and reach into tight spaces. (physical ability -> skill) - Ability to use hand and power tools to complete mechanical work. (skill) - Strong time management skills with the ability to set priorities and meet deadlines. (skill) - Strong written and verbal communication skills and excellent attention to detail. (skill) - Proficiency with common business and collaboration tools, such as Salesforce CRM, Microsoft Office, Jira, and Confluence. (skill) - Valid driver’s license with a clean driving record. (skill/license) - Willingness and ability to travel within North America up to 15%. (schedule) - Current U.S. passport holder. (skill/requirement) - Legally authorized to work in the U.S. This position does not provide sponsorship. (requirement) - Nice to have: Licensed forklift operator and working knowledge of OSHA and NFPA 70E. (nice to have -> skills) We need to split into Requirements and Skills. Let's decide: Requirements: education, experience, legal authorization, maybe "Experience with photovoltaic systems or industrial equipment is a plus" (but it's a plus, could be skill). Also "Ownership mentality..." etc are more soft skills; could be Skills. Better: Requirements: Completed technical education, Hands-on field experience, Experience with photovoltaic systems or industrial equipment (plus), Legally authorized to work in the U.S., No sponsorship. Skills: Ownership mentality, Demonstrated interest, Ability to lift, Ability to use hand/power tools, Strong time management, Strong written/verbal communication, Proficiency with tools, Valid driver's license clean record, Willingness to travel up to 15%, Current U.S. passport holder, Nice to have: forklift license, OSHA/NFPA 70E knowledge. But travel is schedule; we already have schedule section. So we could move travel to Schedule. Thus Skills: Ownership mentality, Demonstrated interest, Ability to lift, Ability to use hand/power tools, Strong time management, Strong written/verbal communication, Proficiency with tools, Valid driver's license clean record, Current U.S. passport holder, Nice to have: forklift license, OSHA/NFPA 70E knowledge. Now Benefits: from "What We Offer" list: - Direct involvement in service strategy and execution. - A mix of office-based and field work (10% within driving distance, occasional overnight trips) (maybe schedule but we already have schedule; but we can keep as benefit) - A combination of collaborative and independent work. - Ownership and autonomy in day-to-day service decisions. - Collaboration with international and cross-functional teams. - Exposure to a technology-focused renewable energy product with a broad customer base. We could keep these as Benefits. Now Pay: salary. Schedule: we have "In office role with some travel for equipment repairs" from job details, plus travel up to 15%, plus mix of office-based and field work (10% within driving distance, occasional overnight trips). We'll combine. Now we need to ensure we don't repeat content. The benefit "A mix of office-based and field work (10% within driving distance, occasional overnight