Software Trainer

Daxko builds the software that powers fitness, wellness, and community organizations—everything from member management and payments to digital engagement and analytics. From small studios to the largest associations, we help thousands of fitness businesses streamline operations, enhance member experiences, and drive sustainable revenue growth. At Daxko, our Software Trainers play a key role in helping our customers succeed from day one. In this role, you’ll partner directly with customers to guide them through onboarding and training, helping them confidently use our software to power their organizations and communities. If you enjoy teaching, building relationships, and being on the front lines of customer experience, this is a great opportunity to grow your career while making a meaningful impact. What You’ll Do Lead engaging, effective training sessions for a wide range of customers with different needs and experience levelsTravel to customer sites to support go-live events and ensure a smooth, successful transitionServe as a primary trainer for small to mid-sized implementationsBuild strong relationships with customers and create a positive, supportive training experienceGather and apply customer feedback to continuously improve training delivery and outcomesMaintain and update training materials, documentation, and resourcesDevelop a strong understanding of Daxko’s products and the member-based organizations we serveContribute to team goals and OKRs, and support process improvement initiatives What You Bring 1–2 years of experience in training, customer support, education, or a related fieldConfidence leading conversations and presenting information to groupsStrong communication and interpersonal skills, with the ability to build trust quicklyA problem-solving mindset and the ability to navigate complex or unexpected situationsComfort working independently, managing your time, and prioritizing competing needsA calm, professional approach when handling challenging customer situationsStrong organizational skills and attention to detailAbility to learn new technology and teach others how to use it effectivelyA valid passport and willingness to travel internationally What To Expect Up to 75% travel to support customers during critical onboarding momentsA collaborative team focused on continuous learning and improvementOpportunities to grow your skills in customer engagement, training, and SaaS products Requirements High school diploma or equivalent Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values. We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some Of Our Favorites Include 🏝 Flexible paid time off ⚕️ Affordable health, dental, and vision insurance options 💪 Monthly fitness reimbursement 🤑 401(k) matching 🍼 New-Parent Paid Leave 👖 Casual work environments 🏡 Flexible work - remote & hybrid All your information will be kept confidential according to EEO guidelines. Where you fall within the compensation range is based on how you demonstrate the skills and competencies needed for the role. We typically reserve the upper half of our compensation bands for team members who have grown within Daxko. In addition to base salary, some roles may be eligible for bonuses, commissions, or other performance-based incentives. We also offer a comprehensive benefits package, recognition programs, and plenty of opportunities to grow your career with us. The pay range for this role is $47,406 – $71,109 per year.