Software Solutions Architect

Job Responsibilities

• Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.
• Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices.
• Participating in Design & Discovery sessions and promoting the adoption of Salesforce’s Well-Architected Framework.
• Providing technical leadership and mentorship to development teams, including state employees and contractors.
• Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
• Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.
• Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.
• Serving as the development specialist responsible for the design, development, testing and documentation of the technical software solutions.
• Solving system design problems and programming issues. Ensuring that the solutions are integrated and enhanced to meet the needs of the agency’s business plan.
• Planning/Coordinating integration of systems within the business area, external partners, state agencies, and hosting platforms.
• Designing and implementing application security that complies with State of Michigan policies.
• Leading/Directing impact analysis of changes due to legislation, requests, or changes in governmental and business processes.
• Reviewing/presenting materials for technical review meetings, approval sessions, application demonstrations.
• Ensuring that technical design strategies or applications adhere to State and agency policies, standards, and guidelines.
• Reviewing/approving State of Michigan system engineering methodology or other required technical deliverables.

Primary Duties

• Serve as the development specialist responsible for the design, development, testing and documentation of the technical software solutions.
• Solve system design problems and programming issues. Ensure that the solutions are integrated and enhanced to meet the needs of the agency’s business plan.
• Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms.
• Design and implement application security that complies with State of Michigan policies.
• Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes.
• Review/Approve presentation materials for technical review meetings, approval sessions, application demonstrations.
• Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines.
• Review and approve State of Michigan system engineering methodology or other required technical deliverables.

Required Skills

• 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders.
• Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences.
• 2-3 Salesforce certifications required (new requirement).
• 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development.

Most Preferred Skills

• 5+ years of experience working within Agile development environments.
• Strong experience with Oracle SQL development, including query execution and performance tuning.
• Experience working with DevOps practices, including automated builds, testing (regression/smoke), and multi-environment deployments.
• Demonstrated ability to troubleshoot complex system issues and provide technical guidance/leadership to development teams.
• 5+ years of experience working on enterprise-level implementations.
• Experience working with Database-related certifications.

Top Skills & Years of Experience

• 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders.
• Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences.
• 2-3 Salesforce certifications required (new requirement).
• 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development.

Preferred

• 5+ years of experience working on enterprise-level implementations.
• Experience working with Database-related certifications.
• 5+ years of experience working within Agile development environments.
• Strong experience with Oracle SQL development, including query execution and performance tuning.
• Experience working with DevOps practices, including automated builds, testing (regression/smoke), and multi-environment deployments.
• Demonstrated ability to troubleshoot complex system issues and provide technical guidance/leadership to development teams.
• 5+ years of experience working on enterprise-level implementations.
• Experience working with Database-related certifications.

Required Education

Bachelor's Degree