SOFTWARE SALES OPERATIONS SPECIALIST

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Profit sharing

Responsibilities

• Use business acumen to maximize profits and win bids
• Be responsive to customers in clear and prompt communications and understand customer’s IT and business requirements
• Drive communications and solve issues with multiple parties, customers, distributors, and OEM/software publishers
• Deliver quality quotes and process orders efficiently
• Respond to RFP with proposals showing attention to details in documents and pricing
• Understand complex BoM (Bill of Material) like hardware configurations (HPE, Cisco and others) or software licensing models and catch errors
• Communicate Kambrian value propositions with external customers/OEM to win business
• Take OEM or software publisher training as needed enhance IT knowledge to help customers
• Help out on internal IT projects as needed
• Absorb marketing team as needed
• Develop new accounts
• Achieve high customer satisfaction with customers and OEM/software publishers
• Get referrals from distributors and OEM/software publishers

Qualifications

• Minimal technical knowledge required or preferred: Microsoft technologies, Basic Windows Server, Microsoft Office 365, Intune Quickbooks preferred; Quotewerks (quoting software); CRM tools

Skills and Experience

• Communications skills, maturity, and professionalism
• Self-learner, problem solver interested in learning new technologies like AI and cyber security
• Flexibility to take on new tasks and pivot
• Ability to deal with complexity in technologies or deliverables
• Ability to multi-task and prioritize to maximize efficiency
• Prior work experience in IT for at least three years

Pay

Commensurate with experience.