Software Release and Triage Engineer

Make your mark at Comcast — a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace.

This position is ineligible for visa sponsorship. To be considered for this role, you must be legally authorized to work in the United States and not require sponsorship for employment now or in the future.

About the role

This job involves collaborative design and development of software solutions that meet business objectives. It includes system requirement analysis, application customization, and assisting with software updates. It also involves mentoring junior engineers, ensuring quality with Quality Assurance, and providing technical leadership on routine projects. The job is also responsible for conducting training for application users.

Responsibilities

• Collaborating with cross-functional teams to design, develop, and integrate innovative software solutions that align with business needs
• Conducting analysis of system requirements and the customization of applications to ensure optimal functionality
• Assisting with the software update process for existing applications and roll-outs of software releases
• Mentoring junior engineers, fostering a culture of technical excellence and shared knowledge within the team
• Engaging with Quality Assurance to verify that software meets technical specifications and delivering high-quality, reliable applications
• Troubleshooting and resolving complex technical issues in software applications and systems
• Synthesizing market research and industry trends to inform project strategies and enhance product offerings
• Conducting training sessions for operational staff to ensure effective use of internally developed applications
• Consistent exercise of independent judgment and discretion in matters of significance
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary
• Other duties and responsibilities as assigned

Skills

• C++ Programming Language
• C (Programming Language)
• Bug Triaging
• Software Debugging
• Software Scripting
• Linux
• Scripting

Benefits

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality — to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Qualifications

• Bachelor's Degree (While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience)
• 5-7 Years relevant work experience