Software Quality Assurance Testing Engineer (SQA)

About the Role

We are seeking a passionate SQA Testing Engineer to ensure the reliability, performance, and functionality of all software products and applications. In this role, you will design and implement test plans for internal and external clients, execute manual and automated tests, debug defects, and collaborate with business analysts, technical analysts, and developers to resolve defects prior to release. You will also track quality assurance metrics to ensure IT systems supporting the organization's operations function properly and efficiently.

Responsibilities

• Perform analysis related to solution design, requirements, specifications, and other technical design documents to establish a well-defined and structured test basis for interfaces and systems tailored to project requirements.
• Create detailed, comprehensive, and well-structured test plans and test scripts for internal and external clients.
• Estimate, prioritize, plan, and coordinate testing activities.
• Conduct rigorous functional, regression, API, performance, and user interface testing.
• Perform extensive manual testing with the ability to design, develop, maintain, and execute automation scripts when appropriate.
• Collaborate with technical business analysts, technical analysts, developers, and business owners to clarify requirements and ensure product quality.
• Leverage complex SQL queries for back-end testing.
• Identify, log, record, document thoroughly, and track anomalies and bugs.
• Perform thorough regression testing when bugs are resolved.
• Develop, implement, and apply testing processes for new and existing products to meet client needs.
• Track quality assurance metrics, such as defect densities and open defect counts.
• Stay up-to-date with new testing tools and testing strategies.
• Actively participate in meetings to facilitate success.
• Develop testing policies and procedures for modifications and changes.
• Other duties as assigned.

Requirements

• 5-10 years of work experience in software quality assurance and testing.
• Bachelor's degree or equivalent experience.
• Knowledge of software QA methodologies, tools, and processes.
• Expertise in functional and non-functional testing best practices.
• Analytical problem-solving and deductive reasoning skills.
• Ability to manage multiple projects simultaneously.
• Excellent oral and written communication skills to effectively work with a wide variety of audiences.
• Ability to successfully perform job functions with minimal supervision.
• Strong understanding and support of the Software Development Life Cycle (SDLC), compliance, and IT Governance.
• High-level commitment, team orientation, professionalism, trust, personal honesty, and integrity.
• Elevated level of diligence and analytical skills.
• Experience with Jira, SQL, PractiTest, and Confluence is a plus.
• Experience in a healthcare setting is required.
• Knowledge of Electronic Data Interchange (EDI) is a plus.

Benefits

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match

At Signature Performance, we foster a solutions-based organization where passion, integrity, courage, and respect drive decision-making. We support work-life balance and offer competitive pay, along with position-specific incentives. Our performance-driven philosophy includes world-class training and development, resources, and events to cultivate an award-winning culture where everyone thrives.