Software Quality Assurance Manager

About Us

Alliance Technical Group is a leading provider of stack emissions monitoring systems and services across the United States. We deliver reliable, innovative, and best-in-class solutions that help our customers meet critical regulatory and operational needs.

Key Responsibilities

• Manage, mentor, and motivate a team of QA engineers supporting multiple software products.
• Collaborate closely with software engineers, Product Managers, and Business Analysts in an Agile environment with frequent release cycles.
• Partner with development managers and technical leaders to ensure high-quality software is delivered on schedule.
• Oversee defect triage, prioritization, tracking, and resolution, ensuring timely closure of issues.
• Translate customer and business requirements into effective test strategies, plans, and test cases while continuously improving test coverage.
• Guide the team in balancing manual and automated testing and in expanding automation coverage across multiple applications.
• Develop and maintain QA standards, tools, and best practices for both existing and new products.
• Promote a quality-first mindset throughout the entire product lifecycle.
• Contribute hands-on through feature testing, test automation scripting, and defect verification as needed.
• Participate in hiring, onboarding, and developing QA team members.
• Establish and monitor quality and operational metrics aligned with company values, using data to drive continuous improvement.

Qualifications & Experience

• Bachelor’s or Master’s degree in Computer Science or a related field.
• Strong understanding of quality assurance within the software development lifecycle.
• Experience testing and delivering software releases in Agile environments.
• Minimum 3 years of experience leading QA teams as a QA Manager or QA Team Lead, with 6+ years of overall experience in QA or customer-facing product support.
• At least 2 years of hands-on experience with programming or scripting languages such as SQL, Python, or PowerShell.
• Experience with UI automation tools such as TestComplete, Selenium, Playwright, Cypress, or similar; desktop UI automation is preferred.
• Experience with API testing tools and integrating automated tests into CI/CD pipelines.
• Familiarity with performance or load testing tools and concepts.
• Demonstrated project management experience including planning, estimation, execution, risk management, and resource allocation.
• Proven ability to coach and develop team members and manage performance or conflict issues effectively.
• Strong interpersonal, written, and verbal communication skills, with excellent analytical and problem-solving abilities.

Preferred Skills

• Experience working in regulated or compliance-driven environments, including ECMPS reporting, audit readiness, traceability, and documentation expectations.