Software Quality Analyst (messaging and IVR testing)

Responsibilities

• Design, develop, and execute automated testing solutions for APIs, microservices, and user interfaces.
• Contribute to the development and maintenance of enterprise-level test automation frameworks.
• Advance AI-enhanced engineering pipelines through AI-enabled quality engineering techniques.
• Build and deploy Continuous Integration (CI) automation pipelines using tools such as Jenkins and Docker.
• Perform automated API and UI testing using Java, WebDriver, TestNG, and Groovy scripting with JMeter, SoapUI, and ReadyAPI.
• Conduct microservice and REST API testing, leveraging Swagger documentation for validations.
• Implement SQL queries for database validation and automation.
• Validate Kafka topics and consumers as part of system testing.
• Develop Behavior-Driven Development (BDD) feature files using Gherkin language.
• Execute messaging and IVR testing as required by project needs.
• Utilize Selenium Grid for parallel execution of test cases across multiple browsers.
• Ensure accurate estimation, documentation, and communication of test strategies, execution, results, and defects.
• Cookordinate testing activities between US-based and remote teams.
• Translate complex application flows into comprehensive, automated test cases.
• Conduct performance testing of APIs using NoSQL databases and performance testing tools.
• Apply critical thinking and problem-solving skills to deliver reliable and innovative testing solutions in a fast-paced, collaborative environment.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 5+ years of experience in software testing, with a focus on API, microservices, and user interface testing.
• Experience with CI/CD pipelines, including Jenkins and Docker.
• Strong proficiency in Java, WebDriver, TestNG, and Groovy scripting.
• Experience with JMeter, SoapUI, and ReadyAPI.
• Knowledge of SQL and NoSQL databases.
• Experience with Kafka and its components.
• Experience with BDD tools and techniques.
• Experience with performance testing tools.
• Experience with Selenium Grid.
• Excellent communication and coordination skills.