Software Project Manager, Professional Services (Remote)

What You'll Do

• Work with clients to define execution strategies that ensure delivery of all agreed-upon services and scope, including discovery and design workshops, Gantt project plans, resource management, risk tracking, and change management strategies.
• Collaborate with key contacts, technical leadership, and Customer Success to execute custom statements of work and onboarding strategies.
• Partner with the account team during pre-sales engagements to serve as the services delivery expert internally and externally.
• Develop and implement repeatable processes and templates to create efficiencies and standardization.
• Manage custom service delivery timelines and project plans to ensure on-time delivery of services and deliverables.
• Own strategic delivery for one-time projects or scaled SOWs while supporting account growth initiatives.
• Prepare accurate and insightful reports on project progress, budget, and risks using Procore’s internal systems.
• Provide proactive and high-level service to Procore clients through consistent and clear communication.
• Maintain working knowledge of Procore’s products, business model, emerging technologies, and service best practices.

What We're Looking For

• 8+ years of experience managing or supporting large-scale services delivery.
• Strong skills in creating and managing gantt project schedules, documenting business outcomes, managing and forecasting resources, and maintaining RAID logs.
• Experience managing complex projects across web and mobile applications for documentation management, project management, or similar platforms.
• Preferrably experience in construction and/or financial SaaS industries and Organizational Change Management consulting.
• Innovative, persuasive, creative, goal-oriented, optimistic, proactive, and adaptable.
• Deep understanding of value drivers and establishing standard operating procedures.
• Proven success managing professional services projects delivering $100K+ and effectively managing scope.
• Willingness to travel for client on-sites and company events (up to 30–40% of time).
• PMP and/or CAPM certification strongly preferred.