Software Project Manager II

About Us

Daifuku Intralogistics America Corporation is a leading provider of intelligent material handling systems. With hundreds of engineers in-house, the company designs, manufactures, integrates, and installs a full spectrum of intralogistics solutions to meet client needs. These include leading-edge conveyor and sortation systems, voice- and light-directed order fulfillment equipment, a suite of warehouse controls & execution software, robotics, Automated Storage and Retrieval Systems (AS/RS), mezzanines, and structures, all backed by critical round-the-clock service and support. If you want to join a team of industry-leading experts who want to create an impact on the future of material handling solutions, we want to hear from you!

Responsibilities

• Provide software project management expertise for material handling automation projects involving a wide variety of equipment, machines, and technologies.
• Plan, execute, and complete material handling equipment projects involving software through the software development life cycle.
• Act as the main point of contact for external customers to plan and manage implementation project tasks.
• Work with clients to obtain information, deliverables, and approvals; maintain contact with client representatives to identify and respond to client requests.
• Assist with coordination and planning with project teams and customers to define, write, and execute the Business Requirement Document (BRD) and UML Diagrams.
• Assist with coordination and planning of hardware and network requirements in collaboration with the Software Team and Client.
• Coordinate and plan testing lifecycles (Internal QA, Conference Room Pilot, Factory Acceptance Testing, On-Site Commissioning, User Acceptance Testing) and related requirements.
• Coordinate, plan, and support resources for onsite activities and Go Live Support.
• Assist with coordination and planning of the roadmap strategy for products developed by the Daifuku Intralogistics Software Engineering Group.
• Follow established workflows and processes; utilize project management tools to manage internal and external resources.
• Adhere to guidelines and standards established for implementation; raise project issues and risks, communicating properly to stakeholders.
• Oversee implementation regarding resources, timing, budget, and quality; ensure successful transition of clients from implementation to go-live.
• Help project managers close out projects and gain client acceptance.
• Create, manage, and report on the WCS Software Project Portfolio within Project Web App; analyze resources to identify risks, modifications, and improvements.
• Provide support to the overall project management team by managing schedule, project budget, installation plan, punchlist items, and risk assessment.
• Create and maintain a documented project schedule; keep complete records of every project, including in-scope deliverables, changelog, action items, issues, and risk monitoring log for software-related items.
• Manage project financials for software, including budget and forecasting, change requests, and monthly project reports.
• Communicate verbal and written project status to both customers and internal teams.
• Deliver solutions within defined budgets and aggressive timelines while following Wynright project standards.
• Attend project and client meetings, take detailed notes, and coordinate next steps.
• Work with Corporate Services for project entry, billing, invoicing, and acceptance; coordinate payment terms and keep preferred subcontractors and vendors qualified.
• Develop request for quotation templates and review subcontractors’ RFQs for completeness.
• Analyze problems, generate and implement solutions, and assess success.
• Assist with building department reports related to financials and status; lead team meetings.
• Prepare and present vital information to clients and company stakeholders with minimal support and guidance.
• Improve and maintain efficient and profitable operations that produce high-quality services.
• Travel as required up to 30%, typically during Definition, Conference Room Pilot, User Acceptance Testing, and Go Live.

Requirements

• Bachelor’s degree in Software Engineering, Computer Engineering, Computer Science, or related field, or equivalent experience.
• 4-7 years of related experience.
• Experience in the material handling industry, warehouse distribution, and warehouse automation.
• Knowledge of materials handling, WMS, WCS, WES, order fulfillment, distribution center operations, and supply chain logistics software.
• Understanding of complex warehousing functions including Receiving, Order Fulfillment, Shipping, Picking, Replenishment, Buffering, Order Management, and Inventory.
• Ability to understand and explain database, server, and network requirements supporting warehouse functions.
• Experience leading project management for small, medium, and large-size automation projects.
• Knowledge of automation projects involving machines, robotics, controls, and software.
• Understanding of automated storage and retrieval systems (AS/RS), conveyor systems, and communication with the PLC Layer.
• Knowledge of the Software Development Lifecycle (Define, Design, Development, QA, Implementation, UAT, Training, Turnover to Support).
• Familiarity with Agile or Waterfall Methodology.
• Ability to plan high-level and detailed milestone schedules related to software.
• Ability to report progress, risks, delays, and mitigation plans during project execution.
• Knowledge of Team Foundation Server and SharePoint version control systems.
• Experience with task-driven systems like Jira or Work Items.
• Knowledge of business practices and project management, including risk mitigation and project scheduling based on durations and resource availability.
• Ability to negotiate with customers and prioritize software deliverables.
• Ability to manage customer relationships and expectations autonomously during development and implementation.
• Ability to handle multiple project assignments and adapt to changing priorities in a fast-paced, results-oriented environment while meeting deadlines.
• Ability to report on project status and financials for individual projects and the department software portfolio.
• Willingness to work weekends and evenings as required, particularly during project go-live events.

Skills

• Strong organization and collaborative skills.
• Excellent verbal and written communication and listening skills.
• Ability to prepare and present vital information to clients and company stakeholders with minimal support and guidance.
• Technically savvy with tools required to perform at a high level with consistent results.
• Ability to work collaboratively with a team as well as independently.
• Leadership skills to ensure deadlines are met consistently; may assume a team lead role for a workgroup.
• Self-motivated and driven.
• Ability to multi-task and handle pressure while working under stress.
• Proven success in a customer-facing role.
• Ability to assess deliverables to ensure they meet design, content, and functionality requirements.
• Solid interpersonal skills with a strong sense of responsibility and personal initiative.
• Excellent analytical and problem-solving skills.
• Advanced Microsoft Word, Visio (plus), and Excel skills; Microsoft Project skills and general knowledge of other Microsoft Office applications.