Software Project Manager

About the role

Designs, develops and manages customer projects according to defined Project Management standards and customer requirements, with responsibility for economic results. This is a remote role well suited to an ambitious professional looking for the next step in their career.

Responsibilities

• Manage cross-functional software implementation and upgrade projects with a diverse group of subject matter experts from project initiation to closure.
• Manage project stakeholders, schedules, deliverables, risks, and action items using meetings, meeting minutes, scheduling, and forecasting software and other essential project management tools.
• Manage relationships with client and partner stakeholders to ensure satisfaction throughout the projects.
• Provide reports indicating installation activities including tight control of installation forecast.
• Monitor project readiness and coordinate equipment and licensing deliveries to ensure timely and effective installation of equipment.
• Review purchase order transmittals noting any unusual service requirements and follow up with appropriate function.
• Advise customers on complex facility requirements, needs and/or changes including, but not limited to active directory and domain requirements, IT security, power and network requirements, workstation layout, and server requirements.
• Actively support customers for implementation of pre-defined concepts.
• Routinely work with high-visibility customers and projects.
• Manage multiple projects concurrently and identify and mitigate project risks.

Requirements

• Must be analytical and detail-oriented with excellent verbal and written communication skills.
• Self-motivated, team-oriented individual with strong organizational skills.
• Proactive attitude with excellent organizational skills and team orientation.
• Must have strong customer service acumen.
• Excellent conflict management skills required; able to manage escalations.
• Willing to learn and grow with passion, energy, and drive that can bring creative ideas, critical thinking, and a strong appetite for project execution.
• Capable of managing multiple priorities in a dynamic environment.
• Detail-oriented with a proactive approach to problem-solving.
• Must have a general knowledge of network design, software control systems, and server management.
• Bachelor’s degree (or equivalent experience) and 3 years of related experience or master’s degree with 1 year of related experience.
• Willing to travel approximately 5–10% to visit customers, training, or in-person meetings.

Skills

• Proficient in utilizing business tools such as email, Microsoft Project, Visio, Word, Excel, and PowerPoint.
• Experience with SAP or equivalent ERP product and productivity software is desired.
• Project management skills are key; a strong technical background is required to manage competing interests.

Qualifications that set you apart

• Knowledge of the use and deployment of software in a healthcare environment, especially as applied to cancer care.
• PMP certification.

Location

This position is remote. Candidate must reside within the territory. Required locations are Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, or Vermont.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance
• Paid parking/public transportation
• Paid time off
• Paid sick and safe time

Pay

The base pay range for this position is $98,140 – $134,937. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.