Software Project Manager

About the role

This is a remote role well suited to an ambitious professional, looking for the next step in their career. As a Software Project Manager you will be responsible for:

• Manage cross-functional software implementation and upgrade projects with a diverse group of subject matter experts from project initiation to closure.
• Manage project stakeholders, schedules, deliverables, risks, and action items using meetings, meeting minutes, scheduling, and forecasting software and other essential project management tools.
• Manage relationships with client and partner stakeholders to ensure satisfaction throughout the projects.
• Provide reports indicating installation activities including tight control of installation forecast.
• Monitor project readiness and coordinate equipment and licensing deliveries to ensure timely and effective installation of equipment.
• Review purchase order transmittals noting any unusual service requirements and follow up with appropriate function.
• Advise customers on complex facility requirements, needs and/or changes including, but not limited to active directory and domain requirements, IT security, power and network requirements, workstation layout, and server requirements.
• Active support of customers for implementation of pre-defined concepts.
• Routinely works with high-visibility customers and projects.
• Manage multiple projects concurrently and identifies & mitigates project risks.

Responsibilities

Manage cross-functional software implementation and upgrade projects with a diverse group of subject matter experts from project initiation to closure.

Manage project stakeholders, schedules, deliverables, risks, and action items using meetings, meeting minutes, scheduling, and forecasting software and other essential project management tools.

Manage relationships with client and partner stakeholders to ensure satisfaction throughout the projects.

Provide reports indicating installation activities including tight control of installation forecast.

Monitor project readiness and coordinate equipment and licensing deliveries to ensure timely and effective installation of equipment.

Review purchase order transmittals noting any unusual service requirements and follow up with appropriate function.

Advise customers on complex facility requirements, needs and/or changes including, but not limited to active directory and domain requirements, IT security, power and network requirements, workstation layout, and server requirements.

Active support of customers for implementation of pre-defined concepts.

Routinely works with high-visibility customers and projects.

Manage multiple projects concurrently and identifies & mitigates project risks.

Requirements

Must be analytical, detailed oriented and have excellent verbal and written communication skills.

Self-motivated team-oriented individual with strong organizational skills.

Proactive attitude with excellent organizational skills and team oriented.

Must have strong customer service acumen.

Excellent conflict management skills required, able to manage escalations.

Willing to learn and grow with passion, energy, and drive that can bring creative ideas, critical thinking, and a strong appetite for project execution.

Capable of managing multiple priorities in a dynamic environment.

Detail oriented with a proactive approach to problem solving.

Must have a general knowledge of network design, software controls systems, and server management.

Experience Level with Business Tools Proficient in utilizing business tools such as: E-mail, Microsoft Project, Visio, Word, Excel, and PowerPoint.

Experience with SAP or equivalent ERP product and productivity software desired.

Project management skills, rather than technical skills, are key, but a strong technical background is required to manage competing interests.

Bachelor's degree (or equivalent experience) and 3 years of related experience or master’s degree with 1 year of related experience.

Willing to travel ~5-10% to visit customers, training or in-person meetings.

Qualifications

Knowledge of the use and deployment of software in a healthcare environment, especially as applied to cancer care.

PMP certification.

Skills

Strong analytical and problem-solving skills.

Excellent verbal and written communication skills.

Strong organizational and project management skills.

Customer service and conflict resolution skills.

Ability to work independently and manage multiple tasks simultaneously.

Knowledge of network design, software controls systems, and server management.

Experience with SAP or equivalent ERP product and productivity software.

Benefits

The Base Pay Range For This Position Is $98,140 - $134,937 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Pay

The Base Pay Range For This Position Is $98,140 - $134,937 Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Schedule

The position is remote. Candidate must reside within the territory. Required locations are (Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, or Vermont).