Software Programmer

Responsibilities

• Support the Customs and Border Protection’s Unmanned Aircraft System (CBP UAS) Program Office
• Utilize the Customs Automated Inventory and Maintenance Tracking System (CAMITS), to track maintenance related information for vessels and the MQ-9 Unmanned Aircraft System (UAS)
• Work closely with the primary CAMITS software programming team whose focus is maintenance and management of the core CAMITS CBP marine vessel maintenance tracking programs
• Recommend updates to the CAMITS software to meet maintenance needs, decrease organizational waste and eliminate cost inefficiencies
• Perform programming to troubleshoot and maintain system functionality
• Create and publish technical diagrams to support coding efforts
• Confirm program operation by conducting tests; modifying program sequence and/or codes
• Provide technical assistance, support, and advice to clients and other users
• Run automatic diagnostics programs to resolve problems and find a solution
• Install, modify, clean, and repair computer hardware and software on regular intervals to maintain system efficiency
• Write and train manuals and train computer users in how to use new computer hardware and software
• Support helpdesk efforts by responding to telephone calls and e-mail messages from client organizations looking for help with computer problems

Qualifications

• Required Minimum of 3 years of relevant experience
• Strong problem-solving, analytical, and communication skills
• Strong ability to interpret problems and provide technical support for various hardware, software, and systems
• Multi-tasking and prioritization skills are necessary to accomplish project support and to respond to inquiries from the client organizations’ computer users
• Experience in C++, C#, JavaScript, HTML, Dreamweaver, Photoshop, CSS, and Fireworks
• Experience with SAP Crystal Reports and Microsoft Office applications
• Experience in maintaining and operating material tracking/inventory management systems and aircraft operation systems
• Must be able to comprehend CBP air operations concepts as they relate to the logistics, maintenance, and program management of the CBP AMO UAS program
• Must be able to develop and maintain all training, technical documentation, and lesson structures for agency’s active software applications
• Must be able to support upgrades, development, and implementation of new functionality to the system as NMC needs evolve
• Willingness to work onsite 5 days/week (no flexibility for telework)

Clearance Requirements

Qualified candidates must be a U.S. Citizen and undergo a background check to obtain a CBP BI.

Pay and Benefits

The pay range for this position is $90,000 to $130,000/year; however, base pay offered may vary depending on established government contract ranges, job-related knowledge, skills, and experience, and other factors. MTSI also offers a full range of medical, financial, and other benefits, dependent on the position offered. Base pay information is based on market location.