Software Engineering - Senior Engineer

About the role

FICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions. The primary duty is to perform end-to-end performance and functional QA for cloud-based enterprise applications, and to develop and maintain test automation framework, engineering tools, technologies, processes, and standardize them across platforms, products, and engineering organizations. Provide coaching and mentorship to junior team members, and technical engineering leadership and direction at application levels to development and QA engineers.

Responsibilities

• Provide leadership and be a champion for the development, and standardization of engineering processes, tools, and technologies for software and QA engineering covering performance testing, E2E testing, test automation framework, CI/CD, and quality metrics.
• Collaborate with leaders from Product Management, Development, Architects, Analytics, Platform, and QA to gather and analyze functional and non-functional requirements for E2E testing and performance testing.
• Design, develop, and execute manual and automated functional and non-functional tests for enterprise-level cloud-native applications deployed on AWS.
• Design, develop end-to-end test frameworks and quality metrics dashboards, execute functional and performance tests for enterprise fraud detection solutions and applications.
• Ensure quality of microservices and cloud infrastructure setup by validating Performance, Stability, and Scalability testing for E2E applications.
• Work with one or more cloud monitoring and observability tools like Grafana, Prometheus, AppDynamics, and CloudWatch for real-time measurement of performance statistics.
• Identify performance bottlenecks in multi-API cloud applications and recommend optimal scaling and tuning configurations.
• Document and present tests results and metrics to stakeholders and executive leaders.
• Design, develop, and maintain CI/CD, test automation framework, performance test framework and automated tests.
• Integrate as a productive member of Scrum team(s) and participate in Agile methodology.
• Experience leading and managing engineers, and working with globally distributed teams.
• Coordinate with cross-functional leaders to establish and execute strategic plans, ensuring alignment with corporate objectives and fostering a culture of collaboration and teamwork across different product teams.
• Promote a culture of innovation, continuous learning, and improvement within the QA team, encouraging the adoption of new technologies, industry standards, and best practices.
• Lead and mentor junior team members to take ownership of their work, provide guidance and support, and encourage growth and development opportunities.

Qualifications

This position requires a Bachelor's degree or equivalent in Engineering, Computer Science, or a related field and eight (8) years of progressive post-baccalaureate experience in a Software Engineering or QA or related position. Experience must include four (4) years of experience, which may be concurrent, in all of the following:

• Automation architect and framework design, including defining and driving test automation strategies across complex projects and across organizations; employing high skill with design, development, and maintenance of test automation for UI, API (REST and gRPC), DB, Integration, and E2E testing.
• Strong non-functional Performance Testing experience for complex cloud-based services and applications, including designing and executing performance, load, stability, and scalability tests, and troubleshooting performance issues, tuning, and scaling for optimal performance.
• Software development utilizing each of the following: Languages: Java, Groovy, JavaScript, Typescript, Python, HTML, CSS, SCSS, and Shell script Automation Tools: Cypress, Playwright, Jest, Vitest, Selenium, Cucumber, TestNG, Rest-assured, Pact, and WebdriverIO Libraries: NodeJS, Apache poi, JSONpath, GoJS, NX, allure, Esbuild, date-fns, lodash, svelte and sveltekit Version Control & CI/CD: Git, GitHub, JFrog, Jenkins, Maven Database: MySql, Oracle, MongoDB Application Servers: Tomcat, WebSphere. Operating System: Unix, RHEL Requirements and Defect Tracking: Confluence, JIRA Testcase Management: qTest Event Streaming Platform: Apache Kafka Cloud Monitoring and Observability: Grafana, Prometheus, AppDynamics, and AWS CloudWatch As well as utilizing Cloud technologies: AWS EKS, AWS Lambda, AWS S3, AWS Athena, AWS DynamoDB, Openshift.
• Hands-on experience in designing, developing end-to-end test frameworks and quality metrics dashboards and executing functional and performance tests for enterprise fraud detection solutions and applications.
• Hands-on experience with containerization and orchestration technologies using Docker and Kubernetes.
• Implementing CI/CD processes for automated code merging, build generation, deployment, and test script integration.
• Testing Web applications on Unix, Linux, and Cloud environments. Familiar with testing for Internationalization (I18N) and Localization (L10N).
• Developing and implementing new engineering processes, tools, and technologies, and rolling them out across engineering organizations for adoption, including communicating and working with leaders and executives across organizations to present innovations, sharing of knowledge, and provide status.
• Leading, coaching, directing engineers, and working with globally distributed teams.

Additional details

Location: Ashburn, VA. Domestic and international travel required up to 10% of the time. Please apply online at www.fico.com and reference job code #32215. Unrestricted right to work in US required.