Software Engineering Manager
About the role
We're looking for a Software Engineering Manager to help shape a new business area within Hasbro and Wizards of the Coast. This role involves architecting systems, building features, and establishing engineering foundations.
Responsibilities
- Architect, build, and ship features for our AI-powered character platform - including LLM service integrations, REST APIs, and the tooling that lets internal and external partners configure and deliver character experiences.
- Establish engineering foundations: CI/CD pipelines, code review standards, observability practices, on-call runbooks, and deployment processes that can hold as the team scales.
- Recruit, onboard, and build a team of engineers organized around dedicated product areas as the portfolio expands.
- Partner with the Principal AI Engineer and product leadership to shape technical strategy, make build-versus-partner decisions, and represent engineering direction across business and creative stakeholders.
- Measure outcomes, identify gaps, and continuously improve both delivery practices and team structure based on what you learn.
Requirements
- 3+ years of hands-on software engineering experience shipping production web applications, with 1-2+ years in a tech lead or engineering management role.
- Production experience on AWS (Lambda, API Gateway, RDS, S3, and ECS) and proficiency in Node.js and/or Python.
- Direct experience integrating LLM APIs (OpenAI, Gemini, Anthropic, etc.) in a production context.
- Understanding how these systems behave at scale is essential, not a bonus.
- Experience establishing or improving CI/CD pipelines, deployment practices, and observability tooling (Datadog or equivalent) in a cloud environment.
- Strong communication skills - the ability to represent engineering decisions clearly for product, business, and creative stakeholders who may not share the same technical context.
- Comfort leading in spaces where the structure is still forming, priorities shift quickly, and the right answer requires asking good questions.
- Experience managing and mentoring engineers through growth or transition, with genuine interest in developing people alongside the product.
Qualifications
- Experience with real-time communication systems (WebRTC, WebSockets, etc.).
- Familiarity with voice AI services, including text-to-speech (TTS) and/or speech-to-text (STT).
- Exposure to prompt engineering, RAG architectures, or evaluation frameworks for LLM-powered systems.
- Background in entertainment, gaming, consumer products, or IP-driven development.
Skills
- Software Engineering
- Product Management
- Technical Leadership
Benefits
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness, Time Off to Recharge, Financial Well-being, Life & Family Support, Volunteer and Community Initiatives, Learning & Development, Exclusive Perks.
Pay
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range: $131,100 USD - $196,600 USD.