Jobs · Engineering · Massachusetts

Software Engineering Manager (AI Quality)

WHOOP · Boston, MA · 1 mo ago
On-siteEngineering$150k–$215k/yrFull-time

Responsibilities

  • Lead and manage a team of cross-skilled engineers responsible for measuring and improving the quality of AI outputs.
  • Champion the "Measure What Matters" principle by establishing rigorous testing frameworks to evaluate model drift and performance.
  • Exercise "Decisions Over Consensus" to provide clear technical direction and resolve alignment stalls for the team.
  • Manage third-party vendor relationships, overseeing both technology integration and partnership performance.
  • Define technical strategy, architecture, and design for AI quality.
  • Drive continuous improvement initiatives to optimize engineering productivity and quality.
  • Provide mentorship and coaching to team members to support their professional growth.

Qualifications

  • 5+ years of experience in software engineering, with significant experience building and measuring the quality of AI/ML products.
  • Proven experience managing third-party vendor relationships and technology partnerships.
  • Strong technical skills in Applied AI, Machine Learning, and software deployment lifecycles.
  • Excellent communication, interpersonal, and people management skills.
  • Passion for wearable technology and experience thriving in a fast-paced, high-growth environment.
  • Experience managing an AI product at scale is a plus.

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