Software Engineering II - CTJ - Poly

Do you have a passion for large-scale services and working with some of Microsoft’s most critical customers? We’re looking for a Software Engineer II to envision, design, and deliver Microsoft 365 government cloud service offerings. Microsoft 365 is at the center of Microsoft’s cloud-first, devices-first strategy, bringing together cloud versions of trusted communication and collaboration products like Exchange, SharePoint, and Teams with cross-platform desktop suites and mobile apps.

The Microsoft 365 Sovereign Cloud team works with Microsoft’s largest government customers to deliver features that meet their specific needs and enable cloud adoption. Our customers have the highest expectations for feature quality, security, reliability, availability, and performance. The software engineering team provides leadership, direction, and accountability for application architecture, system design, and end-to-end implementation.

About the role

As a Software Engineer II, you will identify and deliver software improvements using your expertise in software development, complexity analysis, and scalable system design. You will collaborate closely with other engineering teams to ensure services and systems are highly stable and performant, meeting the expectations of our government customers and users.

The work environment empowers you to have a positive impact on millions of end users, offering great teams, exciting challenges, and a fun place to work.

Responsibilities

• Technical Knowledge and Domain-Specific Expertise
  • Demonstrate expertise in distributed systems design, interactions between cloud technology layers and components, common dependencies at scale, and the code that defines infrastructures.
  • Identify and recommend optimal configurations for cloud technology solutions and modify the code base to improve the reliability and operability of supported products with minimal guidance.
  • Develop an understanding of the code, features, and operations of specific products at scale to contribute to incremental improvements in product availability, reliability, efficiency, observability, and/or performance.
  • Participate in on-boarding, code/design reviews, and regular meetings with engineering teams that develop and/or manage those products.
  • Research and maintain awareness of industry trends, advances in distributed systems and cloud technologies, new tools, and/or processes for maintaining and improving product availability, reliability, efficiency, observability, and/or performance.
  • Contribute to the implementation of new solutions within your team by identifying ways they can be applied to solve persistent problems.
• Contributions to Development and Design
  • Leverage technical expertise in large-scale distributed systems and specific products, as well as insights from production telemetry data, to suggest changes or add-ons to product features or code.
  • Develop and test basic changes to optimize code and improve the observability, reliability, and operability of a defined range of platform, system, or product components or features with direction from other engineers.
  • Engage with product engineering teams by participating in code/design reviews, regular meetings, on-call rotations, and incident responses throughout product development and operations cycles.
  • Propose potential improvements in code base and designs across components and features of one or more products using technical expertise and insights from telemetry analyses.
• Driving Operational Excellence
  • Independently develop code or scripts that automate the performance of repetitive and scalable operations processes (e.g., monitoring, alerting, deploying products and updates) across components and features of products operating at scale.
  • Leverage technical expertise and telemetry analysis to identify patterns and opportunities to implement configuration and data changes for platforms, systems, or products in production using code, tooling, and automation.
  • Identify opportunities to leverage existing tools and automation to enable product engineering teams to increase the velocity of reliable and safe changes in production.
  • Monitor the effects of changes across multiple components or features within a single platform or system.
  • Design, develop, and maintain telemetry pipelines and monitoring tools that detail operations metrics (e.g., availability, reliability, performance, efficiency) of product components and features operating at scale.
  • Independently perform analyses using existing tools and/or models to identify insights and share them with product engineering teams to contribute to improvements in product development and/or operations.
  • Monitor the impact of changes on operations metrics (e.g., Time-to-X).
  • Use existing tools and/or models to troubleshoot problems or flaws affecting the availability, reliability, performance, and/or efficiency of components and features; propose solutions to resolve and prevent recurring issues.

Requirements

• Required/Minimum Qualifications
  • Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Security Clearance Requirements
  • Candidates must meet Microsoft, customer, and/or government security screening requirements for this role, including:
    • Active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph.
    • Ability to meet Microsoft, customer, and/or government security screening requirements. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination.
    • This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
    • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
    • Verification of U.S. citizenship due to citizenship-based legal restrictions. This position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. Citizenship will be verified via a valid passport or other approved documents, or verified U.S. government clearance.
• Preferred/Additional Qualifications
  • Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR
  • Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.

Skills

• Passionate about distributed systems and working with highly scalable services.
• Enjoys new technological challenges and is motivated to solve them.
• Excited about making better software and continuously improving development, integration, and deployment processes.
• Self-starter who thrives in a bottoms-up, fast-paced, highly technical environment.
• Effective collaborator, experienced in creating technical partnerships across teams.
• Unwavering passion for meeting customer demands and delivering a dial-tone service.

Pay

The typical base pay range for this role across the U.S. is USD $102,100 - $202,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800 - $219,200 per year. Certain roles may be eligible for benefits and other compensation.