Jobs · Information Technology · New York

Software Engineer - Platform

Voice AI Space · New York, NY · Today
Information Technology$71/hrFull-time

About the role

The Platform org at Assembled is responsible for the core systems that power Assembled’s products end-to-end. This includes infrastructure, integrations, and data platforms.

Responsibilities

  • Evolve the systems that run Assembled’s products at enterprise scale, covering areas such as container orchestration, observability, security, and cost efficiency.
  • Build the integrations platform that ingests data from various customer systems, including CRMs, ticketing systems, knowledge bases, communication platforms, and AI model providers.
  • Develop modern data foundations that transform raw product and integration data into reliable, queryable, derived datasets for metrics, reporting, analytics, and other product experiences.
  • Design and implement real-time and analytical systems that support both low-latency operational workflows and heavy analytical workloads.

Requirements

  • 5+ years of engineering experience involving backend, platform, or infrastructure systems.
  • A passion for working on foundational problems that span infrastructure, data platforms, and integrations.
  • An ability to thrive in ambiguous environments and enjoy defining system boundaries and trade-offs.
  • A strong commitment to reliability, maintainability, performance, and empowering other engineers through your work.
  • An interest in collaborating cross-functionally and understanding how platform work can unlock product and business impact.
  • Familiarity with one or more parts of Assembled's stack, including cloud provider (AWS), container orchestration (Kubernetes + Karpenter), datastores (Postgres + PgBouncer, Snowflake, Redis), and programming languages (Go and Python).

Qualifications

  • Experience with cloud provider services, particularly AWS.
  • Knowledge of container orchestration tools, specifically Kubernetes and Karpenter.
  • Understanding of relational databases, such as Postgres and Snowflake.
  • Proficiency in at least one programming language, preferably Go and Python.

Skills

  • Strong problem-solving skills and the ability to design and implement scalable solutions.
  • Experience with data transformation and data warehousing technologies.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Excellent communication and collaboration skills.

Benefits

  • Competitive compensation package.
  • Flexible work schedule.
  • Health insurance coverage.
  • Employee development programs.
  • Work-life balance initiatives.

Pay

Compensation is competitive and commensurate with experience.

Schedule

The role is full-time and based in New York City, NY.

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