Jobs · Quality Assurance · Maryland

Software Engineer - Marketing Systems & Integrations

BioSpace · Rockville, MD · 1 mo ago
Quality Assurance$90k–$113k/yrFull-time
We need to output HTML fragment with sections: About the role? The description includes "Brief Job Overview" and "How will YOU create impact here at USP?" and "The Software Engineer - Marketing Systems & Integrations has the following responsibilities:" then "Who is USP Looking For?" then "Additional Desired (Nice To Have, Not Required)" then "Supervisory Responsibilities" then "Benefits" then "Compensation". Also "Job Category Information Technology Job Type Full-Time" maybe part of metadata. We must not repeat job title as heading. Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content accordingly. We need to include sections only when posting has real specific content. So we can have sections: About the role (maybe from Brief Job Overview and How will YOU create impact). Responsibilities (list). Requirements (maybe Bachelor's degree etc). Qualifications? Could combine with Requirements. Skills maybe from desired. Benefits (provided). Pay (Compensation base salary range). Schedule (Full-Time). Also maybe Job Category? Not needed. We must not include boilerplate like EEO, equal opportunity, etc. Remove those lines. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep details like bullet points. We need to use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not include headings with filler like "commensurate with experience". Not present. We need to output only HTML fragment. Let's extract content. Brief Job Overview paragraph: "The Software Engineer – Marketo is responsible for supporting and enhancing the Marketo platform through technical configuration, integration management, campaign automation, and data governance. This role partners with IT, Marketing Operations, and Sales Operations to ensure scalable, reliable, and compliant marketing automation processes. The engineer owns day‑to‑day platform operations while contributing to system improvements and cross‑system alignment." How will YOU create impact here at USP? Paragraph(s): "As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments." We can combine these into About the role section. Responsibilities: list bullet points after "The Software Engineer - Marketing Systems & Integrations has the following responsibilities:" then bullet list. Let's capture each bullet: - Support user account creation, access permissions, and role governance across marketing automation and CRM platforms to maintain secure, compliant operations. - Translate stakeholder requirements into technical configurations, reusable templates, and scalable operational solutions within a marketing automation platform (e.g., Marketo, HubSpot, Pardot, or similar). - Help maintain platform architecture — folder structures, naming conventions, tokens, and operational program frameworks. - Build and maintain field mappings and synchronization logic between the marketing platform and CRM (e.g., Salesforce), supporting schema alignment and data quality. - Clone, configure, and test forms, landing pages, and web assets in Sandbox and Production environments using HTML/CSS fundamentals. - Troubleshoot sync issues between systems, including field conflicts, validation errors, and API-related failures — with support from senior engineers as needed. - Assist with datatype changes, schema updates, and cross-system compatibility checks to keep integrations stable. - Support Sandbox refresh activities: configuration audits, asset restoration, and sync re-establishment. - Help build and maintain trigger-based campaigns, automated workflows, and nurture programs, learning platform-specific logic on the job. - Assist with segmentation setup, audience management, and basic data governance practices. - Monitor system health and campaign performance dashboards, flagging issues to senior team members. - Support data quality and compliance standards across marketing and CRM systems. That's a list. Who is USP Looking For? Then bullet list of competencies and experience: - Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field (or equivalent practical experience). - 1–2 years of experience in a technical, engineering, or systems support role - Working knowledge of HTML and CSS; exposure to basic JavaScript is a plus. - Understanding of how APIs and webhooks work, or strong aptitude to learn integration concepts quickly. - Interest in or exposure to CRM systems (Salesforce, HubSpot, etc.) and/or marketing automation platforms — prior hands-on Marketo experience is not required . - Comfort working with structured data: field mapping, data types, and schema logic. - Strong problem-solving instincts and willingness to troubleshoot systematically. - Clear communicator, able to explain technical issues to both technical and non-technical stakeholders. Additional Desired (Nice To Have, Not Required): - Any exposure to Marketo, HubSpot, Pardot, or similar marketing automation tools. - Familiarity with CRM objects (Leads/Contacts/Accounts/Opportunities). - Coursework or personal projects involving REST APIs or third-party integrations (e.g., ad platforms like Google, Meta, or LinkedIn). - Certifications are a plus but not expected at this level (e.g., Marketo Certified Associate/Expert, Salesforce Admin). Supervisory Responsibilities: None, this is an individual contributor role. (We could maybe include under Requirements? But it's not a list; we could include as a short p under Requirements or maybe not needed. Since it's not a list, we can include as a p under Requirements or maybe under a separate section? The instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we could have Requirements section that includes both required and desired? Or separate Qualifications and Skills. But we need to avoid thin sections. Let's combine Required and Desired into Requirements (or Qualifications). Could have Requirements (required) and Skills (desired). But we have both required and desired; we could put required under Requirements, desired under Skills. That seems appropriate. Benefits: paragraph: "USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected." Compensation: "Base Salary Range: USD $89,816 – $113,450.00 annually. Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons." Schedule: "Job Type Full-Time". Also maybe "Job Category Information Technology". But schedule section only if posting actually states them. It does state Full-Time. So we can have Schedule section with that. We must not include Job ID/requisition numbers. Not present. We must remove boilerplate: EEO, equal opportunity, Know Your Rights, etc. Also remove "Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies..." That's boilerplate? It's a note about recruitment agencies; maybe considered boilerplate? It's not EEO but still maybe considered administrative. The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The note about unsolicited resumes could be considered legal/instruction; better to remove. Also remove "Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities" etc. Also remove "Job Category Information Technology Job Type Full-Time" maybe we keep Full-Time under Schedule, and Job Category maybe not needed. Now construct HTML. We'll have:

    About the role

    ...combined paragraphs...

    Responsibilities

    • ... each bullet ...

    Requirements

    • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field (or equivalent practical experience).
    • 1–2 years of experience in a technical, engineering, or systems support role
    • Working knowledge of HTML and CSS; exposure to basic JavaScript is a plus.
    • Understanding of how APIs and webhooks work, or strong aptitude to learn integration concepts quickly.
    • Interest in or exposure to CRM systems (Salesforce, HubSpot, etc.) and/or marketing automation platforms — prior hands-on Marketo experience is not required.
    • Comfort working with structured data: field mapping, data types, and schema logic.
    • Strong problem-solving instincts and willingness to troubleshoot systematically.
    • Clear communicator, able to explain technical issues to both technical and non-technical stakeholders.

    Skills

    • Any exposure to Marketo, HubSpot, Pardot, or similar marketing automation tools.
    • Familiarity with CRM objects (Leads/Contacts/Accounts/Opportunities).
    • Coursework or personal projects involving REST APIs or third-party integrations (e.g., ad platforms like Google, Meta, or LinkedIn).
    • Certifications are a plus but not expected at this level (e.g., Marketo Certified Associate/Expert, Salesforce Admin).

    Benefits

    USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

    Pay

    Base Salary Range: USD $89,816 – $113,450.00 annually. Target Annual Bonus: % Varies based on level of role. Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.

    Schedule

    Full-Time

    Check that we didn't repeat job title as heading. Good. We must ensure we didn't include any boilerplate like "Note: USP does not accept unsolicited resumes...". We removed. Check for duplicated lines: none. Check that we preserved all substantive information: Did we miss any? The "How will YOU create impact here at USP?" paragraph we included in About the role. The "Brief Job Overview" also included. Good. We missed the sentence: "At USP, we value inclusive scientific collaboration..." that's in the initial description about USP; but that's more about organization, maybe not needed for role. It's part of the description but maybe considered boilerplate? It's about USP's values; could be considered part of About the role? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. That paragraph about USP's mission etc is substantive? It's more about the organization, not the role. However it's included in the job posting description; we might need to include it somewhere. The "About the role" section could include that as well. But we already have About the role with two paragraphs from Brief Job Overview and impact. We could add a third paragraph about USP's mission and values. Let's capture that paragraph: "Who is USP? The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working

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