Software Engineer - HR (Workday personnel) - Mobility

Key Responsibilities

• Provide L2/L3 production support for Workday and related HR applications: incident triage, root-cause analysis, break/fix, and preventive actions.
• Configure and enhance Workday business processes, security, calculated fields, condition rules, notifications, and data validation (based on access/role).
• Partner with HR stakeholders to gather requirements, translate them into technical designs, and deliver enhancements and process improvements.
• Collaborate on Workday releases: evaluate impact, execute regression testing, and plan/implement changes.
• Integrate and enhance Workday with downstream/upstream systems (e.g., benefits, payroll vendors, IAM, learning, finance).
• Monitor integration schedules, manage errors, perform reprocessing, and implement resiliency and alerting.
• Collaborate on data quality, audits, reconciliation, and troubleshooting across HR systems.
• Build and maintain Workday reports/dashboards; support operational and compliance reporting needs.
• Optimize report performance and ensure appropriate data access via Workday security.
• Write and maintain technical documentation (runbooks, SOPs, design notes, support guides).
• Support software development life cycle (SDLC) practices: development, testing, change management, and post-deployment validation.
• Drive continuous improvement of monitoring, automation, and support processes.
• Serve as a technical partner to HRIS and HR teams; communicate status, risks, and dependencies clearly.
• Coordinate with vendors and internal teams to coordinate upgrades, patches, and issue resolution.

Required Qualifications

• 4+ years of experience supporting Workday in a production environment (HR/HRIS application support, enhancements, and troubleshooting).
• Experience supporting one or more Workday functional areas such as HCM, Benefits, Recruiting, Absence, Time Tracking, Payroll (or Payroll interfaces), Compensation, Security, Reporting.
• Hands-on experience with system support processes (incident/problem/change management) and structured troubleshooting.
• Strong understanding of data flows, integrations, and enterprise application ecosystems.
• Ability to translate business requirements into technical solutions; strong written/verbal communication skills.

Preferred Qualifications

• Experience with Workday integration technologies (any of the following): EIB, Core Connectors, Studio, REST/SOAP APIs, SFTP/file-based integrations.
• Experience with Workday security concepts (e.g., role-based security, domain/business process security).
• Familiarity with testing practices (test planning, regression testing, UAT coordination) and release management.
• Scripting/automation experience (e.g., Python, PowerShell) and/or experience with monitoring/alerting tools.
• Workday certifications (any relevant certification) are a plus.